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Excellent 8.3
Based on 289 reviews

Recent customer comments

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based on 289 reviews
  • Cleanliness 8.9
  • Facilities 8.0
  • Location 8.2
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for money 8.0
  • Food/Dining 7.4
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Joanne F. from United States
Stayed one night in November 2015
Great location
location staff cleanliness
Great stay just for one night. Walking distance to major attractions. Very attentive staff. Only weird thing was no TV in room. They use a small computer monitor as the TV. Otherwise a great budget option in heart of London.
Reviewed November 16, 2015

Adrian T. from Malaysia
Business travelers
Stayed one night in October 2015
Good location
cleaniness, location, nice room
Good location and friendly staffs. Will visit again.
Reviewed November 03, 2015

DArtanian D. from Australia
Solo travelers
Stayed 2 nights in October 2015
Great location better than the westend
Location staff comfort
Great! I'll come back.. Better than the west end I stayed at, had bad service and things weren't going accordingly.
Reviewed October 21, 2015

Ke L. from China
Business travelers
Stayed 3 nights in June 2015
My stay is wonderful
Good location, confortable bed, clean are
Very good, will come again.
Reviewed October 09, 2015

Karen T. from Singapore
Solo travelers
Stayed 2 nights in September 2015
Good breakfast and service
Good service, clean and nice breakfast
Reviewed September 14, 2015

Sheila C. from Philippines
Solo travelers
Stayed one night in August 2015
Centrally Located
Location, Service, Cleanliness
We love how this hotel is centrally located. It's walking distance away from the tour spots like Parliament House and Big Ben, Trafalgar Square etc. The front liners offered great customer service and very willing to help and answer questions for tourists like us. I love the cookies they give when you check in Room was spic and span.
Reviewed August 22, 2015

hazeahl C. from Philippines
Families with young children
Stayed 3 nights in August 2015
Very Accommodating staff and location is the best
Very comfortable beds ; Delicious complimentary cookies; very friedly staff
It was great and we will go back there
Reviewed August 15, 2015

Shoko H. from Japan
Stayed one night in August 2015
Very comfortable room
staff kindness, food and cleaness
we asked to change room from double to twin beds room and they kindly arranged for it.
Reviewed August 09, 2015

CHUNG T. from Singapore
Solo travelers
Stayed 2 nights in May 2015
Decent hotel
Clean quiet and funky
bed was smaller than i thought
Reviewed August 05, 2015

Dean M. from Australia
Stayed one night in July 2015
Comfortable to stay
Gym, Staff, quietness
We only stayed at the Hilton Westminster for one night. As a Hilton member, I always try to find them as there is an expectation of quality, and I was not disappointed.
Reviewed July 15, 2015