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Doubletree by Hilton Istanbul - Old City

Mimar Kemalettin Mah. Ordu Caddesi No:31 Fatih, Old City Sultanahmet, Istanbul, Turkey 34130 (Show on map)

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Hotel Area: Old City Sultanahmet

Recent customer reviews

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Fantastic

8.2

based on
140 reviews

Value for Money
7.6
Location
8.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.2
All reviews (140)
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Malkud K. Business travelers India, April 10, 2014
Overall good experience friendly staff

Centrally located,easy acess to all major attractions in istanbul
7
Abdelilah B. Business travelers Belgium, April 8, 2014
Very pleasant stay

Centrally located, friendly and helpful staff and nice atmosphere close to old city
8.3
Very nice stay. Nice rooms, good breakfast and close to major historical parts of Istanbul. Can be starting points for nice ne pleasant walks around he city.
Andrea L. Couples United States of America, March 26, 2014
Good hotel location for our overnight visit.

Access to metro stops for tourist area from hotel. One stop from Grand Bazaar. In the textile area. Easy walk (20 min with shopping on the way) or metro to tourist areas
8.3
No problems. Just make sure to ask for a non smoking room to avoid delay of switching rooms from the start.
Peter C. Couples Singapore, March 5, 2014
Great Hotel in convenient location

Location, Cleaniness, Service
8.7
Great Hotel in convenient location. Tram to historical sites only a few steps away. Service quality of staff is top notch. concierge, Bell Boy are all very helpful. It has a wonderful spa that offers traditional Turkish Bath on a heated marble platform! Breakfast Buffet variety is a little limited.
Timothy C. Couples Australia, February 16, 2014
Centrally located

Location, room size, cleanliness
8.7
This was a nice hotel, however was not the same hotel as the pictures on this site. Pictures on this site were of a high rise hotel with a pool etc. Double Tree Hilton is neither. Otherwise, a good hotel that is centrally located in the old city.
Mohammed D. Business travelers South Africa, February 15, 2014
good location only real 5 tar in thed area

location ,location .spa
8.3
good clean room up to date ficilities good value when I booked on sale with agoda will stay at this hotel again
Khee P. Couples Malaysia, February 15, 2014
Beautiful

1. Cozy 2. Quality feel 3. Great breakfast staff
7.7
We enjoyed the attentive staff at the breakfast area. The sharp Simon Lebon lookalike manager in a suit and his supporting staff was efficient, courteous and attentive. The breakfast variety was limited, but the service made it a good experience especially being the first experience in the morning. The reception staff have much to learn from the breakfast team. :) Reception team was solemn and less courteous. They need to be more like the breakfast team. :) The rooms (we stayed in DoubleTree on two occasions in February 2014) and both times, we felt the rooms were rather expensive and small for the price. We feel the rooms were well furnished and had a quality feel but the size made the stay rather uncomfortable. We think the other hotels nearby might be worth considering because the location are similar and the exterior quality of those nearby hotels looked pretty decent. (have to try to know)
Khee P. Couples Malaysia, February 5, 2014
What comfortable rooms they have...

1) Breakfast staff was like a well rehearsed group of actors 2) Perfect room conditions 3) Overall good balance
8.7
Let's look at the good things first. :) First impression counts- now that we have established that... :)) Led by a Simon LeBon lookalike dude, smart and well dressed, they are always friendly and sharp and efficient. They make the breakfast experience pleasant. A staff would remember that you ordered egg white omelet and get it done for you the next day. Coffee was always refilled and if not, it is replaced quickly once you mention it. The hotel management should reward them for a job well done. They need only to come and sit and watch the hotel guests while having breakfast... Stress free and smiling all the time... The rooms. We stayed at a too facing the main road and a room facing the terrace. The rooms are fairly small but comfortable. If you take the time to set the temperature right, you will have a blissful 8 hours sleep.. The room temperature remained constant through the whole night and it was superb. The mattress was a bit SOFT in BOTH rooms... But the overall bedding combo was superb. The bed sheets were like crisp and soft at the same time .... And felt fresh throughout our stay... It felt clean and new everyday... (They changed it everyday...?) The Not-so-good part: The overall staff experience at this hotel was good. The breakfast staff was spot on.. You will like them. The porters managing your luggage is always sharp and friendly. Tip them if you can... Brilliant guys. The reception staff... Now remember I said first impressions counts.. The reception staff are sharp and no doubt good at what they do... Right?? That's why they are at the reception. But they did not measure up to the standards expected of the reception staff. They were lacking in warmth and lacking in genuine gladness that you experience from the breakfast staff. Enough said... They reception staff is good but they should be better than just good. It's DoubleTree after all...
Mohd S. Couples Malaysia, November 4, 2013
Comfortable, clean and well located

Location is excellent. Close to grand bazaar, hagia sofia, blue mosque and topkapi
6.7
the hotel is smallish and clean. i didnt opt for the restaurants in the hotel as local restautants were plentiful in the area. the walk from the hotel to the attractions is lovely. full of history and culture for those who enjoy this. there are many sidewalk cafes which serve hearty, tasty and authentic local cuisine. Mcdonalds is also available for those with kids who are so inclined.
Miskandar M. Business travelers Malaysia, November 2, 2013
HOTEL, SHOPPING, SIGHTSEEING CONVENIENCE

CENTRAL LOCATION, CONVENIENCE, AFFORDABLE
9
MY BUSINESS ARRANGEMENTS WITH SEVERAL COMPANIES AT THE ASIAN REGION WERE DONE WITH NO DIFFICULTIES. I HAVE ENJOYED SIGHT SEEING WITH NO TRANSPORTATION PROBLEM AND TOOK HOME SOUVERNEERS FOR FRIENDS AND FAMILY FROM THE GRAND BAZAAR WHICH IS WITHIN WALKING DISTANCE.

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