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Doubletree by Hilton Istanbul - Old Town

Mimar Kemalettin Mah. Ordu Caddesi No:31 Fatih, Old City Sultanahmet, Istanbul, Turkey 34130 (Show on map)

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Area: Old City Sultanahmet

Recent customer reviews

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Fantastic

8.1

based on
175 reviews

Value for Money
7.5
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
7.1
All reviews (175)
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Richard V. Couples United Kingdom, November 10, 2014
Great with some reservations

Location, Spa, Outside abr
6.7
All was fine except the AC system is rubbish. We had to be moved on our first night as we couldn't get the room below 26 degrees Celcius. They moved us to a suite for one night only...it just got us off to a bad start...not getting to bed until 2am, then not being able to unpack as we were being moved again the next day. When we ended up in our final room the AC was better but still very ropey. They need a serious check of their AC and ventilation systems especially those where the rooms look into the atrium. Apart from that, everything else about the hotel was great. Insist on an outward facing room.
Yasmin M. Couples South Africa, November 1, 2014
Food in hotel expensive. Great location n service

Location(next to tram), big cost saver for moving around.Staff awesome and very accommodating for all requests. Neat rooms. N
9
Great hotel with fantastic location. We saved so much on transport costs with the tram being across the hotel. Staff were always friendly. Speak to concierge early so you save on museum costs and tram costs with special cards. Food at hotel very expensive so cheaper to eat out in local restaurants. We had a flawless stay and id stay there in my next visit to istanbul! Hats off to the young man at the front desk during the day who checked us in... He always had a big Helo n smile for us when we came in
Malhotra P. Couples Singapore, October 22, 2014
Not good la

Vry bad hotel lift don't work it's far aways in corner and staff is ride and so much noice
3.7
Vry bad hotel lift don't work it's far aways in corner and staff is ride and so much noice
Prem A. Solo travelers India, September 5, 2014
Comfortable Stay

Service, Location, Value for Money
8.7
Stay was excellent and comfortable. Hotel is well located, close to shopping, restaurants. Staff Service was excellent, breakfast buffet was well-laid, had good mix of local and continental menu. overall excellent stay, would love to go back to Double-tree Istanbul Old Town.
Natalia B. Families with older children Australia, August 31, 2014
Terrible

Location was the only positive
4
Rooms are tiny, requests not taken into account, old yellow towels, no bathrobes, staff are arrogant, everything breaks or doesnt work, breakfast was very basic. It would only deserve 3 stars.
Neil R. Couples United Kingdom, August 30, 2014
not quite city centre

cleanliness, staff service and breakfast
7.7
This is a decent hotel with good staff but to say it is it is in the centre of the city not accurately portray the fact that it is a still a decent walk to the main historical sites. Use the tram.
Sami A. Couples Lebanon, August 28, 2014
Was ok for 1 night

Location
6.7
Some rooms are smelly. Don't choose the balcony no added value. Very strict in check out times.
Josephine E. Couples United States of America, August 15, 2014
Centally located. Staff were helpful.

Location, comfort
7.7
Overall, it was good.
Saiful H. Families with young children Bangladesh, August 4, 2014
Brand Name Hotel at a Descent Price

Cookies, Proximity to Grand Bazaar and other historical sites, and convenience of moving around.
8.3
Felt good checking in (welcomed with tasty chocolate chip cookies; when asked for, extra ones provided with a smile). Good checkout as well and all great in between. Small hotel, yet all the comforts of a large hotel ….. but a little crowded at breakfast.
Atif A. Couples Saudi Arabia, July 28, 2014
Average hotel

Nothing special
6
Rooms are old but size is acceptable. Staff are frindly. Enternet not free as per booking, you have to please them for access or pay 100 TL/day. Very bad entrance

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