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Doubletree by Hilton London Victoria

2 Bridge Place, Victoria., Victoria and Westminster, London, United Kingdom SW1V 1QA (Show on map)

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Formerly : Hesperia London Victoria
Doubletree by Hilton London Victoria London - Interior Doubletree by Hilton London Victoria London - Meeting Room Doubletree by Hilton London Victoria London - Restaurant Doubletree by Hilton London Victoria London - Guest Room Doubletree by Hilton London Victoria London - Guest Room Doubletree by Hilton London Victoria London - Guest Room Doubletree by Hilton London Victoria London - Restaurant Doubletree by Hilton London Victoria London - Meeting Room Doubletree by Hilton London Victoria London - Interior Doubletree by Hilton London Victoria London - Restaurant Doubletree by Hilton London Victoria London - Interior Doubletree by Hilton London Victoria London - Exterior Doubletree by Hilton London Victoria London - Restaurant Doubletree by Hilton London Victoria London - Meeting Room Doubletree by Hilton London Victoria London - Interior Doubletree by Hilton London Victoria London - Interior
Doubletree by Hilton London Victoria London - Restaurant Doubletree by Hilton London Victoria London - Interior Doubletree by Hilton London Victoria London - Reception Doubletree by Hilton London Victoria London - Reception Doubletree by Hilton London Victoria London - Guest Room Doubletree by Hilton London Victoria London - Reception Doubletree by Hilton London Victoria London - Meeting Room
Area: Victoria and Westminster Number of Rooms: 212

Recent customer reviews

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Fantastic

8.1

based on
147 reviews

Value for Money
7.3
Location
9.2
Staff Performance
8.3
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (147)
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Lisa M. Couples Australia, January 9, 2015
Could do better

Location, room size
6
Starting with the positives, the location is fantastic - literally across the road from Victoria station, and the metro and bus station are just on the other side of the station. There are also lots of shops, like a Marks & Spencer, McDonalds, a pharmacy and other food stores are in the station, making it very convenient. The room was a good size, was fairly clean, quiet and quite comfortable. It was also great to get cookies on check in! Unfortunately, despite the hotel being an upmarket chain, there are very few inclusions. There was no free in room wifi, and you had to collect a password to use it in the bar (another way to sucker money from you). Food in the restaurant, while quite tasty, was very expensive - two burgers and two drinks didn't give us much change from 50 pounds! Also, breakfast was not included and was an additional 13 pounds per person. There was a distinct lack of power points, and there were none at all at the bedside tables for charging phones. When I went to make a cup of tea in my room, the kettle was very mouldy (which was changed for me fairly quickly when I called reception). Also, cleaners took/threw away pieces of paper (some receipts, etc) from our table, and left cleaning cloths in our room. Considering how much we were paying for the hotel, I feel that it was a fairly mediocre experience and I was constantly being asked to fork out extra for things that less expensive hotels would include. I would look elsewhere.
Susie W. Families with older children Malaysia, January 2, 2015
Double Tree by Hilton London Victoria

Good location, clean and comfortable beds.
7.7
It was good except that room was a bit small and wifi was not provided free in the room.
Edward S. Families with young children Indonesia, December 30, 2014
good location

near tube station, clean
9
Ba P. Families with older children Australia, December 26, 2014
Close to train Victoria station

close to train station,clean,friendly staffs
9.3
very close to train station is easy to go around by trains, customer service was good
Saud S. Families with young children United States of America, December 24, 2014
Very nice hotel and I liked proximity to victoria

Location cleanliness
9.3
Yu A. Groups China, December 22, 2014
location

perfect location,nice room
8.3
Angela B. Families with older children United States of America, December 22, 2014
Very accommodating

We appreciated the early check in since our flight arrived well before noon. The staff was very attentive in the restaurant, providing pleasant and well-paced service.
8
Lovely!
Helen M. Families with older children United Kingdom, December 21, 2014
December weekend stay

situation. location. pleasant staff
7.7
The hotel is well situated and the staff are very pleasant. However I had to call room service on arrival as the tea/coffee making facilities were not stocked after the last person used them. We ordered room service and the food came promptly and was very nice, however we were asked to return the tray to the restaurant, needless to say we didn't. There was a Christmas party one .right of our stay which was inevitable as it was close to Christmas but the music was so load even ear plugs could not prevent you from hearing it. The room was shaking it was so loud. Complained to reception and told it was ending in 5 minutes, it took over an hour for it to end, this was midnight. The lights stopped working in the room on the morning of departure. I think the hotel could be soon much more pleasant but little things let it down. We were in London for Christmas shopping and to celebrate my daughter's eighteen birthday. Could have been better.
Asgerdur G. Families with older children Iceland, December 8, 2014
Familyroom is way too small

Location, empty fridge, good shower
6.3
Well located hotel, 2 mins from Victoria station. We were one adult and two teenagers. Since we were three, we had to get a family room, which was way too small. Too expensive to get extra bed or 50 pounds pr.night. Extra bed too soft so you slept poorly. No wifi except at uncompetitive rates.
Lorraine M. Couples United Kingdom, December 1, 2014
Great hotel, good location

Location good, hotel cleanliness and food
8

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