Very good 7.3
Based on 95 reviews

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About DoubleTree by Hilton Naha Shuri Castle

Description

DoubleTree by Hilton Naha Shuri Castle, located in Naha, Okinawa, is a popular choice for travelers. Only 9. Km away, this 4-star hotel can be easily accessed from the airport. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Naha City Hospital, Shurijo Castle Park, DFS Galleria Okinawa.

Take advantage of a wealth of unrivaled services and amenities at this Okinawa hotel. For the comfort and convenience of guests, the hotel offers convenience store, gift/souvenir shop, laundromat, 24-hour front desk, facilities for disabled guests.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, air purifier, slippers, towels, internet access – wireless, provided to help guests recharge after a long day. The complete list of recreational facilities is available at the hotel, including outdoor pool, massage, pool (kids), garden, games room. DoubleTree by Hilton Naha Shuri Castle is an ideal place of stay for travelers seeking charm, comfort and convenience in Okinawa.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • shuttle service

Fitness & recreation

  • massage(s)
  • games room

Swimming & soaking

  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • convenience store
  • room service
  • restaurant
  • coffee shop
  • bar
  • vending machine

Pets

  • pets allowed

Cleaning services

  • laundromat
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • tours

On-site facilities

  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Japanese
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 1790 JPY
Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance to Airport: 9. Km
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 20
Number of Restaurants: 3
Number of Rooms : 333
Parking Fee (per day): 900 JPY
Time to Airport (Minutes): 25
Year Hotel Built: 1973
Year Hotel Last Renovated: 2005
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Important notice

The property will be re-branded to Double Tree by Hilton Naha Shuri Castle on July 1, 2016.
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.7
  • Location 6.3
  • Room Comfort/Standard 7.4
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.3

Miu L.
Hong Kong
June 13, 2016
Only one attraction nearby, it's grand castle, but nothing else.
Swimming pool just open from 10:00-18:00; not clean at all.

Wendy H.
Canada
April 03, 2016
Pool was closed :(
My family and I visited here at the end of March. The hotel was very nice, as expected for this hotel chain. Our room was big and clean, but there was evidence of a past flood or leaks, however I didn't smell any mold. The room had an air purifier, so that was nice. The hotel is located very close to a World Heritage site, Shurijo castle and about 20 minutes drive from the airport. It was a satisfactory experience. My biggest disappointment was that the pool was closed :( I should have expected this because in Japan, there is a definite swimming season, and Okinawa's seems to be April - October. The family mart located in the lobby of the hotel was great and did not mark up prices, a nice bonus :) We only ate at Serena, but the food was delicious and they served many local specialities. The hotel offers a shuttle in the evening to Kokusaidoori, which is a 1.5 km strip of souvenir shops and restaurants. We took the shuttle (100 yen each way) and it was very convenient. The staff were very nice, polite and they helped with baggage when entering and leaving the hotel. Their service made it feel like a more luxury experience. We rented a car and it was easy to park at the hotel. However, be warned that there is a 900 yen/day charge for parking.

Yiu C.
Hong Kong
April 02, 2016
Very good
Super

Casey R.
Singapore
November 18, 2015
Good choice of hotel
1. This hotel is really clean, just like the rest of Japan is. 2. The staff service is great. 3. The hotel has Family Mart, so it's easy to post mails, buy food and drinks and all sorts of snacks.
I spent 4 nights there. I must say that the hotel is pretty great! I stayed in a family room, so I had a really gigantic space for my Luggages and four beds. The wifi strength is pretty decent, except it may suddenly disappear (seldom Case). The hotel is located on a hill, and so the best mode of transport isn't the public transport, but taxis or cars or tour buses. The hotel is close to Shuri-Jo so walking there was good. However, it's not too close to uptown shopping districts and stuff, so I recommend taking s taxi if you want to get there. The service there is really really great. Staffs are approachable, friendly, goes the extra mile for you, and are all in all, helpful. The place is clean, I like the hotel amenities, and I overall, rate this hotel a 4/5, minus one for some of the location and the odd smell along the hallway( like something old).

Clive S.
United Kingdom
September 24, 2015
Edge of Naha
Friendly and welcoming staff, great pool area. Nice 20th floor bar
The hotel was fine but the room was on the small size, no coffee,milk or sugar in the room just tea. Personally I think it's too far from town. It's a taxi ride to get to anywhere else.

Hsiao L.
Taiwan
September 11, 2015
NICE
window view, swim pool, service

yunkyoung S.
South Korea
July 25, 2015
Good price, but small room..
Price, suttle bus
The suttle bus was good to go to International street. But the bed was not so good.

Paul C.
Canada
July 11, 2015
Better late than never.
The swimming pool. The view. The shower
I was a little disappointed that upon arrival they gave us a room that had an absolutely overpowering smell of mould: Obviously there had been a considerable flood of some kind in the room. The staff was, however, very cooperative and cheerful about moving us to another room, but one can't help but think that they are hoping to give the "smelly" room to someone who won't complain. Otherwise our stay was very nice: good complimentary breakfast and amenities, and the swimming pool is wonderful!

YUTING W.
Taiwan
May 11, 2015
good
good
good

yi-tsen L.
Taiwan
May 04, 2015
Hotel Nikko Naha Grand Castle
Good



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