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DoubleTree Resort by Hilton, Phuket-Surin Beach

106/27 Moo 3, Cherngtalay, Talang, Surin, Phuket, Thailand 83110 (Show on map)

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"Pool / waterslide, kid friendly, location and staff..."

  • Emmanuel, Canada
  • February 15, 2015
  • Area: Surin
  • Rooms : 250

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Room Types
Max
Rates
Deluxe - Domestic Residents Only
Deluxe - Domestic Residents Only
2 Dbl Deluxe Pool Terrace
2 Double Beds Deluxe Room
King Accessible Room
King Deluxe Pool Terrace
King Deluxe Room
2 Double Deluxe Pool Terrace
2 Dbl Deluxe Pool Terrace Advance Purchase
2 Dbl Deluxe Pool Terrace Breakfast
2 Dbl Deluxe Pool Terrace Breakfast Advance Purchase
2 Dbl Deluxe Pool Terrace Breakfast Hot Deal
2 Dbl Deluxe Pool Terrace Breakfast Super Sale
2 Dbl Deluxe Pool Terrace Hot Deal
2 Dbl Deluxe Pool Terrace Super Sale
2 Double Beds Deluxe Room
2 Double Beds Deluxe Room Advance Purchase
2 Double Beds Deluxe Room Breakfast
2 Double Beds Deluxe Room Breakfast Advance Purchase
2 Double Beds Deluxe Room Breakfast Hot Deal
2 Double Beds Deluxe Room Breakfast Super Sale
2 Double Beds Deluxe Room Hot Deal
2 Double Beds Deluxe Room Super Sale
King Accessible Room
King Accessible Room Advance Purchase
King Accessible Room Breakfast
King Accessible Room Breakfast Advance Purchase
King Accessible Room Breakfast Hot Deal
King Accessible Room Breakfast Super Sale
King Accessible Room Hot Deal
King Accessible Room Super Sale
King Deluxe Pool Terrace
King Deluxe Pool Terrace Advance Purchase
King Deluxe Pool Terrace Breakfast
King Deluxe Pool Terrace Breakfast Advance Purchase
King Deluxe Pool Terrace Breakfast Hot Deal
King Deluxe Pool Terrace Breakfast Super Sale
King Deluxe Pool Terrace Hot Deal
King Deluxe Pool Terrace Super Sale
King Deluxe Room
King Deluxe Room Advance Purchase
King Deluxe Room Breakfast
King Deluxe Room Breakfast Advance Purchase
King Deluxe Room Breakfast Hot Deal
King Deluxe Room Breakfast Super Sale
King Deluxe Room Hot Deal
King Deluxe Room Super Sale
King Deluxe Suite
King Deluxe Suite Advance Purchase
King Deluxe Suite Breakfast
King Deluxe Suite Breakfast Advance Purchase
King Deluxe Suite Breakfast Hot Deal
King Deluxe Suite Breakfast Super Sale
King Deluxe Suite Hot Deal
King Deluxe Suite Super Sale
King Pool Terrace Suite
King Pool Terrace Suite Advance Purchase
King Pool Terrace Suite Breakfast
King Pool Terrace Suite Breakfast Advance Purchase
King Pool Terrace Suite Breakfast Hot Deal
King Pool Terrace Suite Breakfast Super Sale
King Pool Terrace Suite Hot Deal
King Pool Terrace Suite Super Sale
King Deluxe Suite
King Pool Terrace Suite

 

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Photos of DoubleTree Resort by Hilton, Phuket-Surin Beach

DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - King Pool Terrace Suite
King Pool Terrace Suite
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - King Pool Terrace Suite
King Pool Terrace Suite
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - King Deluxe Pool Terrace
King Deluxe Pool Terrace
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Deluxe Suite-Minibar
Deluxe Suite-Minibar
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Citron by Crabtree & Evelyn Bathroom Amenities
Citron by Crabtree & Evelyn Bathroom Amenities
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Deluxe Suite Pool Terrace
Deluxe Suite Pool Terrace
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Room and Balcony
Room and Balcony
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Swimming Pool
Swimming Pool
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Pool and Garden Views
Pool and Garden Views
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Spa in the garden
Spa in the garden
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Kids World and our famous pool slider at DoubleTree Resort by Hilton Phuket - Surin Beach
Kids World and our famous pool slider at DoubleTree Resort by Hilton Phuket - Surin Beach
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Fresh juices at Asia Alive
Fresh juices at Asia Alive
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Boardwalk
Boardwalk
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Boardwalk
Boardwalk
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Champions Bar & Grill
Champions Bar & Grill
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Boardwalk
Boardwalk
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Champions Bar & Grill
Champions Bar & Grill
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Champions Bar & Grill
Champions Bar & Grill
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Champions Bar & Grill
Champions Bar & Grill
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Asia Alive
Asia Alive
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - The Lobby Store for Coffee, Snacks and Sandwiches
The Lobby Store for Coffee, Snacks and Sandwiches
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Food Store
Food Store
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Buffet Breakfast
Buffet Breakfast
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Boardwalk Bar
Boardwalk Bar
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - DoubleTree Cookie
DoubleTree Cookie
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Every guest is welcomed by our signature DoubleTree Chocolate Chip Cookie
Every guest is welcomed by our signature DoubleTree Chocolate Chip Cookie
DoubleTree Resort by Hilton, Phuket-Surin Beach Phuket - Surin Beach
Surin Beach
Features of DoubleTree Resort by Hilton, Phuket-Surin Beach
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

babysitting

bar

bicycle rental

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

shops

shuttle service

tours

Sports and Recreation

children's playground

fitness center

garden

kids club

massage

outdoor pool

pool (kids)

spa

 
Internet

Wi-Fi in public areas

  
Parking

car park

valet parking

 
Languages Spoken

Chinese (Mandarin)

English

French

Korean

Russian

Thai

Book now!

Sale ends soon!

Located by the white sands, crystal water, and the stylish “Beach Club” scene in Surin, DoubleTree Resort by Hilton, Phuket-Surin Beach offers quality accommodations for families, couples, and groups traveling together. No less exceptional is the hotel's easy access to the city's many attractions and landmarks. Phuket International Airport is a 20 minute drive from the hotel, and the lively Patong area - offering shopping and nightlife entertainment - is 25 minutes away.

The facilities and services provided by DoubleTree Resort by Hilton, Phuket-Surin Beach ensure a pleasant stay for guests. The resort was awarded ‘Top Family Hotels Thailand’ as it provides the best kids’ club in Phuket as well as two water slides. In addition, all guestrooms feature a variety of comforts such as Internet, DVD/CD player, in-room safe, shower, television LCD/plasma screen, private balcony as well as swimming pool and garden views. Throughout the day you can enjoy the complete list of the hotel facilities including the convenience shop, fitness center, spa, Boardwalk poolside bar, free Wi-Fi in public areas, and facilities for disabled guests. All-day dining at Asia Alive restaurant offers delicious Thai cuisine, Andaman seafood, and international favorites. Each hotel guest is also welcomed by DoubleTree’s world famous chocolate chip cookie. Enjoy unparalleled services and a truly prestigious address at DoubleTree Resort by Hilton, Phuket-Surin Beach.
Located by the white sands, crystal water and the stylish day and night “Beach Club” scene on ... see more
Children and extra beds:
Infant 0-3 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
1200 THB

Breakfast Charge (when not included in room rate)
530 THB

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance from City Center
15.00 Km

Distance to Airport
20.00 Km

Non-Smoking Rooms / Floors
Yes

Number of Bars
2

Number of Floors
5

Number of Restaurants
3

Number of Rooms
250

Room Voltage
220

Time to Airport (Minutes)
30

Year Hotel Built
2003


Recent customer comments

Filter by Traveler Type

 

Very Good

7.9

from 190 reviews

Value for Money
7.7
Location
8.2
Staff Performance
8.2
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
7.4
All reviews (190)
Ian C. Couples United Kingdom, March 15, 2015
Last minute break

Location, Pool and location
6
A last minute weekend booking. Flight from Bangkok uneventful, arrived at Hotel late evening. The staff welcome was nice, excellent English, however I had requested a high floor pool view room, yet got first floor, and REALLY couldn't see the pool, even though 99% of the hotel has a great view of the pool!!! Rooms getting very tired, and that nasty smell of an unused room is apparent on entry. Also the smell from dirty water drainage outside seeped into the room. Don't even ask for a late checkout, - rules are not flexible, automatic half day rate applies after 12 noon up to 1800, and full day rate after 1800. Best then to organize your departure flight for about 1500pm, unless you like using pool changing rooms, - then theres that SMELL!!
Emmanuel D. Families with young children Canada, February 15, 2015
Awesome family hotel

Pool / waterslide, kid friendly, location and staff
9.7
Excellent stay. Highly recommended for families with younger children who are seeking a classy but fun hotel.
Michael C. Couples United Kingdom, February 10, 2015
rubbish for the price

some of the staff were first class
3.3
I have stayed there several times this time was rubbish. From being laugh at by one at recepetion because he could not find my confirmed booking, then demanded an imprint of my card as a deposit when he did not have a room to give me. Room front door would not open more than 14" and it had to be pushed to get it that far. Mildew in the bathe room was discusting, curtain pullers were off and on the chair in the room, the closet light could not be turned off at all Never again!
Sophie R. Solo travelers France, January 9, 2015
....

Location atmosphere pool
7.3
We found the room was a bit small (not much space to navigate in the room once luggages are open). Frontdesk was absolutely under-staffed (it took us 35mns to check in! Unbelievable! Had to call 3 times to have the luggage delivered in the room). Breakfast is nice,good quality though not much variety. No wifi in the room which is a massive downside to us. The atmosphere of the hotel is really nice, excellent location, pool & surroundings are amazing. We did not come with children but it looked great for kids. The beds are very comfortable,making sleep really enjoyable. Good value for money with the price we paid. I am not sure how much full price peak season would be.
Nigel C. Groups United Kingdom, January 7, 2015
Fundamentally flawed

Friendly staff, great location, impressive entrance
6.3
This hotel has a stylish foyer and friendly staff and a great location but that's about it. The rooms have seen better days, rotten wood simply painted over and difficulty with hot water. NO WIFI IN THE ROOMS!! Only available in reception, a few mins walk away - Unforgivable in 2015.
Caroline C. Couples Australia, January 4, 2015
Crap stay - hard beds - dirty

Location - low cost
4.3
Claire S. Families with young children United Kingdom, November 24, 2014
Good location!

Close to airport, good selection of restaurants outside hotel, good room set up for kids
9.3
We enjoyed ourselves! Kids loved the pool and slides. Close to the beach with restaurants and small shops also close by. Great set up for kids sleeping area in the suite. Would go back!
Hau Y. Couples Hong Kong, November 21, 2014
Poor bed condition

food, spa, common area
7
The bed is too shaky. When you turn around your body in bed, even in not in a big movment, the stand of the bed itself made lots of fiction noise. That's quite annoying and i didn't have a good sleep.
Shemalatha A. Solo travelers Malaysia, November 9, 2014
DISSAPOINTING

location, f&b staff
4.7
Booked king size bedroom buT was instead given 2 single beds. Front desk staff checked in 2 customers at the same time and resulted in a super long waiting time. They were unable 2 answer my query on why I was not given my preferred bedding choice although booking was fully paid for 3 weeks prior. I was extremely dissapointed and although I was moved 2 another room the next day, I was met with a toilet bowl full of sand sediments and dark brown water flowing from wash basin water faucets. I had hoped my new room would be the ideal lazing spot after a long day outdoors but alas i was left dissapointed. My friend who stayed in another room had not heated water throughout her stay during the same time. Just unbelievable in this day and age!!!
Natalie B. Families with young children United Kingdom, November 9, 2014
3 night stay

Value for money, location by beach, toiletries in rooms
6
Hotel was ok but was booked to capacity .. There is no wifi in any of the bedrooms which is frustrating. Staff weren't as friendly Thai people usually are.

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What's nearby? / Directions

What's nearby?
  • Surin Beach - 0.5 km / 0.3 mi
  • Laem Singh Beach - 1.2 km / 0.7 mi
  • Phuket Fantasea Cultural Theme Park - 2.4 km / 1.5 mi
  • Laguna Phuket Golf Club - 4 km / 2.5 mi
  • Bang Tao Beach - 4.1 km / 2.5 mi


Directions
The DoubleTree Resort by Hilton Phuket - Surin Beach is located 20km southwest of Phuket International Airport. Leave the airport and take Highway 402 towards Phuket Town. Turn right onto Highway 4025 from Heroines Monument and follow the Sri Soonthom Road towards Surin Beach. The DoubleTree Resort by Hilton, Phuket - Surin Beach is located on the right hand side of the road.

Customers like this resort for:
Area recommended for:
  • beaches
  • restaurants
  • romance
Distance to airport:
  • Phuket International Airport (14.6 Km)
Customer comments:
  • "Breakfast spread" , "Great service and facilities" , "Proximity to beach"
Top attractions in the area:
  • Surin Beach (0.1 Km / 2 min walk)
  • Kamala Beach (2.6 Km)
  • Phuket Fanta Sea (2.6 Km)
  • Tsunami Monument (3.0 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


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