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Doulos Hotel

112 Gwansu-Dong Jongno-Gu, Jongro / Insadong, Seoul, South Korea (Show on map)

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Area: Jongro / Insadong Number of Rooms: 45
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
1686 reviews

Value for Money
8.2
Location
8.5
Staff Performance
8.1
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
7.3
All reviews (1686)
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Zhen E. Groups Singapore, July 2, 2014
Clean, friendly, comfortable with one slip,up

It was centrally,located, with easy access to a subway station which was an interchange serving 3 different lines. It was also clean. The staff were friendly
8.3
It was generally a very good experience. I would still recommend it. However I had a rather bad experience right at the end. It is a business hotel and the rooms are small. Comfortable for one person but 2 people staying together would find it quite a squeeze. But in general everything was clean and the staff members were helpful. The English standard was decent. My gripe with the hotel arose right before I left the hotel to take the airport shuttle from the stop nearby (another plus point). I asked the receptionists to help me order Korean fried chicken delivery (the Koreans like to order fried chicken and beer and get it delivered, for those who are unfamiliar). I hoped to bring a box home for my family to try. However, they politely and apologetically told me it was against their hotel policy to order food in. However, the funny thing is a few nights back another staff member had helped me call in chicken. Maybe he was bending the rules for me because it was quite dark out and I am a female traveling alone (I told him this as I was asking for his help). In this case, again, it was a special situation since I was leaving soon. I told the present receptionists this. Still they stuck by the 'policy'. I offered them my hand phone so they wouldn't have to use the hotel phone. Still refusal. I remained very civil because it seemed they were just trying to do what they were told. They told me that the hotel would allow me to buy chicken back to the hotel myself or call it in myself. I finally asked them to instruct me on how to pronounce the address in Korean but I could not get the fried chicken place to entertain my pseudo,Korean incoherence on the phone. The staff was observing my failure helplessly. I eventually solved my problem in an interesting way. I walked to the next,door hotel, briefly explained my predicament and asked them to call for delivery to my own hotel for me. They did so with some amusement. I just don't understand the policy!
Angellia K. Couples Singapore, June 22, 2014
Good except for a small incident.

1. Polite staff
6.3
Sophia H. Groups Singapore, June 21, 2014
Wonderful staff, so helpful! Hotel is clean

Location, staff and value for money
9.7
Excellent staff, near subway(2mins) many restuarants outside hotel
Jia Y. Families with older children Singapore, June 20, 2014
enjoyable

location, friendly staff, good internet connection
8
Sze-Yenn C. Groups Singapore, June 20, 2014
Great!

Location, bilingual staff, price
7.7
Ng L. Solo travelers Hong Kong, June 19, 2014
good stay

Good location, nice staff & reasonable price
7
Not the first stay of Doulos. Its location is convenience to access, just a few minutes walk from the exit of the Subway. & the staff is very nice. Although the room space is not very large, & it's tidy. There're many traditional food stalls nearby at night, also a convenience stall .
David H. Couples United Kingdom, June 15, 2014
Comfortable and convenient

Good location, friendly and helpful staff, good value
8
Very pleasant
Yi S. Couples Malaysia, June 14, 2014
Small but comfortable room, centrally located

very near to metro station, comfortable room, great customer service
8.7
The bed was comfortable, the counter staffs speaks English and they are very attentive. The location is superb, near to metro and major shopping areas. However, the buffet breakfast was a let down, limited choice and the menu is the same every day.
Au W. Couples Macau, June 9, 2014
Small room

Close to metro, Nice staff, Close to attractions
5.7
The rooms are very small (as expected). the staffs are very nice. The hotel is not located at the main street, but still easy to find it out. 5 mins to metro
Clinton J. Couples United States of America, June 4, 2014
Great stay for the money

Internet, location, free breakfast
7.3
good

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Customer Reviews - Doulos Hotel, Seoul

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