Very good 8.0
Based on 77 reviews

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About Dream Downtown Hotel

Description

Nestled in the heart of Chelsea, Dream Downtown Hotel is an ideal spot from which to discover New York (NY). Only 2.27 KM from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Chisholm Larsson Gallery, Meatpacking District, St Peter’s Church.

Offering hotel guests superior services and a broad range of amenities, Dream Downtown Hotel is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, fax machine, 24-hour front desk, 24-hour room service, facilities for disabled guests.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service to please the most discerning guest. The hotel offers fantastic facilities, including fitness center, outdoor pool, massage, solarium, pool (kids), to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, Dream Downtown Hotel hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • car hire
  • bicycle rental

Fitness & recreation

  • fitness center
  • massage
  • solarium

Swimming & soaking

  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • fax machine
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Spanish
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Policies

Please note that the pool is reserved to adults only after 12pm. Children under the age of 16 may not be permitted in the pool

Please note that at the signature rooftop lounge PH-D, entry after 9:30pm is at the doorman's discretion; access is not guaranteed. Please contact hotel for further details.

  • Minimum age of guests is: 18 year(s).
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 22 USD
Check-In From: 03:00PM
Check-Out Until: 12:00PM
Distance from City Center: 2.27 KM
Distance to Airport: 16 KM
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: YES
Number of Bars: 6
Number of Floors: 12
Number of Restaurants: 4
Number of Rooms : 314
Parking Fee (per day): 75 USD
Room Voltage: 110
Time to Airport (Minutes): 45
Year Hotel Built: 2011
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.4

brendan G.
Ireland
July 06, 2016
Poor night time reception staff
Nice hotel but let down by very poor night time reception staff. Unhelpful and not very friendly.

brendan G.
Ireland
July 03, 2016
A great hotel let down by night reception staff
I have stayed a difference dream hotels around the world and always found them to be great. However the night time reception staff at this hotel are terrible. The day time check in staff are great but they were let down by their night time colleagues.

James L.
United Kingdom
June 18, 2016
Excellent location and very good hotel
Excellent location and very good hotel Restaurants were ok

Ann G.
Australia
May 11, 2016
Hotel is one giant nightclub
Was not what i expected. It was loud and packed in the lobby every night from people partying- line to the nightclub was in the lobby, really annoying. So could not hear the staff while checking in. Woke up from drunk people outside the room at 4am. If you are not in your twenties and want to be seen and party then i would suggest you look for other hotels. Location is good, rooms are funky. Bed was really comfy, concierge was helpful and did a good job, other than that i was not impressed with staff, seem inexperienced and not really interested.

kambiz K.
United States
December 28, 2015
weekend dream
location, rooftop, decor
Very nice ,except the noise from the club upstairs.

georgina S.
Australia
November 06, 2015
First and last time at this hotel
The location, the view
We were very disappointed with our stay. Staff were rude with an aire of arrogance and we were treated like 2nd class citizens with priority given to those clubbing at the hotel. Rooms are very cramped with nowhere to store suitcases, and bathroom amenities were not restocked. Had to request more soap after 2 days of not being restocked. We also requested to have a wake up call because of daylight saving as we were running the marathon however this never happened and luckily we woke up in time. Save your money and don't bother staying here because for the price you pay the service is awful. Other hotels in the area are much better or even an air Bnb if your up for the experience.

Katie C.
United States
August 11, 2015
Vegas in New York
Pool, location, pool
Not a family hotel. Lobby was a club, roof bar was a club, pool was a club, there is even a club in the basement. Noise level was annoying considering I was there for work. Hearing house music through your pillow until 4am made it hard to get a decent nights sleep. Staff is great and will move you to a quiet room if you request it. Definitely felt more like Vegas than New York.... But you can't beat the pool and location.

Ryan S.
United Kingdom
July 22, 2015
Disgusting
Beds were good.
Its fine if you have no elegance or sophistication.

mark I.
United States
May 13, 2015
Great place
The staff, decor and layout
Perfect, loved the place

Piyaporn T.
Thailand
April 15, 2015
Location is good. Friendly staff. Room is clean
Location. Cleanliness. Staff
It was good to stay at this hotel.


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