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Recent customer comments

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Very good



based on 1021 reviews
  • Cleanliness 8.1
  • Facilities 7.0
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 6.7
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Reed L.
United States
January 07, 2014
Nice, friendly staff, had a comfortable feeling
Staff, room size, quiet
I was very impressed with the staff. I did not realize that they offered free pickup service, and when I arrived at the airport and was looking for transportation, a staff member had my name on a card and assisted getting me to the hotel. This was at 4am, after 24 hours of travel, so it was much appreciated. The hotel is small, but very nice. The room was very spacious and very clean. It was also quiet. The Internet connection was fast. My room included breakfast, and the fresh fruit was so delicious! The staff at the front desk was always pleasant and friendly (a Filipino trait that I never take for granted). At the end of my stay, they dropped me back off at the airport. The only downside was exterior area, there was only a small place by the restaurant to sit outside and relax.

Paul S.
United States
December 25, 2013
Great room and awesome staff
Large room, very good staff and great location close to Mall
Had a great stay and the staff was awesome in taking care of any needs. Very nice large rooms.

Paul S.
United States
December 20, 2013
had a great stay...very nice staff
staff...location...large rooms
Had a great stay....staff were very attentive and it is a great location with airport shuttle

Paul S.
United States
December 20, 2013
GREAT stay with very attentive staff
Staff...nice big room and great location
Very nice hotel with very good staff and located next to mall. Room was large with nice views.

Pierre G.
Australia
December 14, 2013
Average
Location
This is my second time at the Dulcinea, I've noticed that the standard has dropped compared to the first time when I stayed there, the building is starting to show it's age,and the rooms are starting to lose their "beauty",the hot water system in my room didn't work at all and had no pressure,they moved me to a different room,and the hot water system was "slightly" better there,but was still very hard to have a decent shower,breakfast was very basic :-( ,I feel they need to maintain this place better,however the staff are very polite and very helpful.

Larry N.
United States
November 15, 2013
Typhoon cancel stay
Didn't get a chance to stay because of typhoon, can I get the night I paid for agoda?
Didn't get a chance to stay because of typhoon, can I get the night I paid for agoda?

Jennifer B.
Philippines
November 09, 2013
good airport hotel
comfortable big bed, near airport, large room

Gilberto J.
Philippines
November 07, 2013
comfortable stay in Cebu
easy check in, friendly staff, spacious, huge bed & comfortable rooms
very comfortable & enjoyable, the staff were very helpful and their airport transfer driver was really helpful and courteous.

Jennifer B.
Philippines
November 06, 2013
pleasant stay for airport transit
large room, big comfortable bed, near aiport
We booked a standard room with an extra bed. The room was large and comfortable enough for 3 persons. The bed was very comfortable. The plated breakfast was enough for small eaters with only few selections. Shuttle service is not very efficient since you have to inform them the day before if you want to avail it. But the location is close enough to the aiport, less than 10 min by taxi and costs around P75. Another thing, the hotel is at the 3rd floor and there is no elevator but the security guards assist you in carrying your baggage.

nathaniel S.
United States
October 13, 2013
needed a place near the airport for a few days,
price, comfort and size of room
It was good. near the airport, and local shoppoing.