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Dulcinea Hotel and Suites

Shangs Mactan Town Center, M.L Quezon National Highway,Lapu-Lapu City, Mactan Island, Cebu, Philippines 6015 (Show on map)

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Area: Mactan Island Number of Rooms: 18
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
867 reviews

Value for Money
8.1
Location
8.0
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
6.7
All reviews (867)
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Yoke Y. Solo travelers Malaysia, August 23, 2014
An enjoyable 5 days stay.

Excellent staffs' service. Reasonably fast Internet connection. Convenient location (department store & super market across the road, 6 minutes from mactan airport)
7.3
The room is clean, tidy, and since I booked a room for two person despite staying alone, the room is really spacious. Bathroom supply is only a piece of soap and a toothbrush set. So I bought my own shower gel, shampoo & facial cleanser nearby. Hair dryer and tons of toilet papers are supplied. There're both cold & hot water in the lobby, so I don't have to boil water on my own. Internet connection is quite stable and fast (Philippine broadband services are not really good). I'm staying for 5 days 4 nights so I went to the supermarket across the road to get food supply, really convenient. The hotel has it's own restaurant and massage centre. Services are 5 stars, foods are not. I forgot to bring a universal adapter but fortunately there's a electric supply shop just few seconds walking distance away from the hotel. Definitely a good hotel to stay for those people who want to experience the local life instead of just going to the mall or hanging out at a resort shielded from the outside world.
Stephen H. Couples United States of America, August 2, 2014
Affordable and Near the Airport

Friendly staff, large rooms, affordable price.
8
During a recent visit to the Philippines, my wife and I decided to visit Cebu in the central PI. Since neither of us had been to this part of the country before, we picked the Dulcinea off the internet for its convenient location near the airport and low prices. It is located on the main road north of the airport with a number of other hotels. After enduring a cab ride from the airport with the world’s stupidest cabbie, we managed to find the hotel on the north side of the road. It is not easy to spot unless you are looking for it. If you are crazy enough to drive in the Philippines, they do have parking. Despite its rather grand-sounding name, this is a tiny hotel—I believe it only has 16 rooms. It is on the third floor and there is no elevator. The lobby is small but tasteful. Check in was easy and the staff wonderfully friendly and helpful throughout our stay. Our room was huge, especially by PI standards. It had a separate seating area with sofa bed and wide screen TV, a bar, refrigerator, safe, small dining area, large bathroom with both shower and bathtub and a king size bed that was extremely comfortable. Thankfully, it had a quiet ceiling mounted AC system that worked very well. The room was pleasingly quiet in part due to its setback from the road. We had some minor problems with the TV and safe when we first arrived but these were taken care of in a matter of minutes. Breakfast was included at their small 2nd floor restaurant and was quite good with a decent selection of local food supplemented by an omelet station. The only downsides we saw were tired hallway carpeting and the neighborhood which was more reminiscent of bustling Manila than the seaside resort we were expecting. However the location did make it easy to get pretty much anywhere you wanted to visit. This was a good first experience and affordable. However, when we return, we will likely pay the extra money to stay at the glamorous Marco Polo in north Cebu City.
Marlet B. Couples Philippines, July 30, 2014
Satisfied

Affordable, clean and convenient
9.3
It was great.. And planning to stay there again next month.
Janet T. Business travelers Philippines, July 25, 2014
Pleasant Stay

Near the airport, easy access on transportation and it's infront of Gaisano mall when you need to buy stuff
7.7
Staff we're very accommodating and polite. My stay would have been better if the Internet connection inside the room is excellent. For business travelers, Reliable Internet connection is a must. Location is strategic because it's near airport and industrial zones. Buffet breakfast is good but don't expect wide selection. The hotel rooms are located on the third floor and there's no elevator. So if you have heavy luggage to lift, you may ask hotel staff for help.
Jeffrey R. Couples United States of America, July 23, 2014
Going to be staying here in the near future

Very friendly staff, very clean room, very comfortable room
8
Was pleasantly surprised at how friendly, polite, and accommodating the entire staff was. The hotel shuttle was a big plus. If it is not scheduled to pick up guests at the airport they are willing to transport you somewhere local and within reason. Sorry to say we were not impressed with the food or breakfast buffet. However, the best part of any hotel is the room. Absolutely impressed with the cleanliness, bed comfort, bath/shower facilities, room size, etc. Stay here. You won't regret it.
Hongseob K. Solo travelers South Korea, July 16, 2014
awesome

Clean. Kind. Pick up
9
Staffs are kind and nice. Hotel are close to airport and clean
Allan H. Solo travelers Australia, July 15, 2014
location

location staff value for money
8.7
Great stay friendly staff great location
Frans S. Families with young children Indonesia, July 15, 2014
spacious room with a great design

nice staff, big room, comfort bed
6.7
if talk about the hotel it self, this is the best hotel among all during my stay at philipines. the hotel's room is big. the bed is also big and so so comfort. the bathroom? they have bathub there. the room was clean, and all staff is so nice to us. they also helpfull whenever we need info. this hotel is near by airport and just walk distance to mall.
Allan H. Solo travelers Australia, July 14, 2014
Great value

staff . location. value for money
9.3
Loved the staff and location
Alan K. Solo travelers United States of America, July 11, 2014
Small independent hotel offers value for traveller

Close to airport, across from shopping mall, staff performance.
7.7
I have stayed at Dulcinea several times the past two years. Very satisfied with the no frills accommodations. Staff very helpful and friendly. Gaisano Mall is across the road and has market, Jollibee's and retailers. About 10 minutes by taxi to Mactan airport.

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Customer Reviews - Dulcinea Hotel and Suites, Cebu

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