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Recent customer comments

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Very good



based on 1021 reviews
  • Cleanliness 8.1
  • Facilities 7.0
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 6.7
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Ma N.
Philippines
October 30, 2014
Convenient, near airport and mall
Location, affordability
My mom together with my cousin were the ones that stayed here and surprisingly, they liked it, even though it was for only overnight. It was near the airport and the price was right for me. According to her, the bed is big and she opted for a room in front of the Gaisano Mall.

jeannie L.
Malaysia
October 24, 2014
aircon not cold at the daytime, shower water slow
staff is friendly

Romain S.
France
October 13, 2014
Hotel OK - restaurant NOK
Rooms - localization - Mall around
Rooms are fine but I advise you not to order food to their partner restaurant cause : - either they don't have the food - or it's not enough cooked (even if you ask twice to cook more) You'd better go to the mall in front of the hotel

Leo S.
Malaysia
October 03, 2014
Hospitality excellent
Clean friendly courteous
All in all it was a pleasant stay staff were friendly and the service was good

Marlet B.
Philippines
September 26, 2014
Satisfied
Affordable, clean and convenient
It was great.. And planning to stay there again next month.

frans S.
Indonesia
September 22, 2014
spacious room with a great design
nice staff, big room, comfort bed
if talk about the hotel it self, this is the best hotel among all during my stay at philipines. the hotel's room is big. the bed is also big and so so comfort. the bathroom? they have bathub there. the room was clean, and all staff is so nice to us. they also helpfull whenever we need info. this hotel is near by airport and just walk distance to mall.

John S.
Australia
September 21, 2014
Excellent Airport Hotel
Super friendly staff, Close to airport, close to shopping
I love this place! The staff are so friendly without exception. The rooms are clean, good sized, very comfortable. Restaurant is good, although not much variety for breakfast. If you don't have a need to travel intpo Cebu City proper too often in your stay, it's ideally located near the airport and opposite a shopping mall. Taxi is about 170p to Cebu City. Note if mobility is an issue for you, the hotel is upstairs on the 3rd level, no lift. Another quirk is no jug in rooms for tea/coffe. You fill from the water cooler/heater in the foyer. But that is a good excuse to chat to the always nice and friendly girls at the desk (24hrs). It's my 2nd stay here and I will be back again!

Kok N.
Singapore
September 15, 2014
Convenient location
spacious room, near to airport and shopping mall
Dulcinea Hotel is located 15 mins away from the airport. The staff are friendly and they can assist to arrange free airport transfer. The room is spacious but the WIFI connectivity is poor if you get the corner room. Breakfast was simple and basic and they are generous to offer beer for welcome drinks.

kasper L.
Denmark
September 12, 2014
Fair hotel for the money
Room comfort and size
We had a good one night stay there nice room and bed. No elevator and low pressure water small breakfast buffet but still ok..

Janet T.
Philippines
September 11, 2014
Pleasant Stay
Near the airport, easy access on transportation and it's infront of Gaisano mall when you need to buy stuff
Staff we're very accommodating and polite. My stay would have been better if the Internet connection inside the room is excellent. For business travelers, Reliable Internet connection is a must. Location is strategic because it's near airport and industrial zones. Buffet breakfast is good but don't expect wide selection. The hotel rooms are located on the third floor and there's no elevator. So if you have heavy luggage to lift, you may ask hotel staff for help.