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Recent customer comments

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based on 333 reviews
  • Cleanliness 6.3
  • Facilities 4.6
  • Location 8.5
  • Room Comfort/Standard 6.9
  • Service 6.5
  • Value for money 6.6
  • Food/Dining 5.4
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Kenji F.
United States
March 17, 2016
not good stay
ceiling was moldy people slam door and woke me up everytime

February 03, 2016
Visa Run
A quick visa run and stay

Rungtawan C.
January 18, 2016
I don't know how to say please don't stay
Good location only
The room is very small towels are dirty. This price you can get better hotel.

david K.
United Kingdom
December 29, 2015
Location, location,location
The stay at the Duna was marred by the fact that they had overbooked the hotel and we were moved to a very substandard hotel, broken lift, poor aircon,broken tv. The staff were friendly and helpful, but they must get a lot of complaints because the photos of the room certainly do not match reality.

Wui L.
December 21, 2015
Very disappointed stay. The room is old and rundown. Mattress is hard. Bathroom is worst. First time I'm using a washlet spray for bathing, not even proper shower head.

rosario E.
United States
December 15, 2015
Good Breakfast altough limited choice.
First two days AC did not work, Recep. tries to blame cx, still no price adjustment or price increase for other room. Rooms quite small. Lower rear rooms have blocked window. Basic breakfast choices but filling.

Quyen B.
United Kingdom
December 14, 2015
Duna Hotel
location. price and reasonably friendly
I paid the room with window they put me in a room without window. When the maids tidy up the room they left without locking my room.

Mika H.
December 01, 2015
Fantastic staff but standard issues
location location and location
To be honest, this is a kind of guesthouse with fantastic staff. Room are very very noisy unfortunately, if its not the traffic outside its the cleaning staff or neighbour rooms you hear. But i suppose this is the standard basicly anywhere in Vietnam/asia in a smaller hotel/guesthouse like this - they dont use isolation to make the rooms comfort and quiet... So suggest you go sleep early though u will wake up early if if u dont want.... But as said- your choise is either to go to the more expensive hotels or accept it. But location is basicly all about this hotel, u have the restaurants just around the corner and the barstreak " Khaosan Road " little bit further walking distance

andreas F.
United Kingdom
November 25, 2015
Location and staff are the only good things about this hotel.
A/c did not work in room. Got out in a new room. Then remote control would not work in second room so could not change channel. Coqroches all over the room and building. Breakfast was included. But the cleanliness in the eating area put me off eating there.

sevi S.
October 28, 2015
Just good staff nothing more
Staff staff staff