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Excellent 8.3
Based on 4372 reviews

Recent customer comments

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Excellent



based on 4372 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Adil A.
Qatar
September 08, 2013
Worest Stay in Dusit Thani in many years
location, location, location
I have always stayed at the Dusit Thani in Manila; I have seen the hotel over the years deteriorates. I knew it was going thorough renovations & I was hoping for the best. Although, I have been a Gold Member with the Dusit Group for years, that did not matter. I always get an old room, not renovated. They staff push the fact that with additional $50.00, they will upgrade you to the executive floor, otherwise forget it. Since they know the type of room I have always picked, I still had to wait for two hours for my room to be ready. Mind you I arrived at 4:30 pm & got the room after 6:30pm. Moreover, for the length of my stays there was a hammering repairs two floors above me in my wing with work starting at 8:00 am to 6:00 pm. I requested a change of the room but only got a room two floors below me in the same noisy wing! This hotel is the only hotel I have felt that they do not welcome Agooda reservations & vouchers. They kept pushing for booking through Dusit Thani for better treatments & benefits! I kept telling them that I have tried that venue but the Dusit Thani page is not user friendly & keeps hanging, Also confirmation of booking takes hours, up to 24 hours, while Agooda bookings takes minutes. In short, this will be my last stay at the Dusit Thani Manila.

James C.
United States
September 07, 2013
A beautiful hotel with a friendly staff
location to shopping center, friendly staff, good breakfast buffet
My wife and I always enjoy our stay at Dusit Thani Manila Hotel. The staff is always nice, the room is always comfortable, and the location is always convenient. We like to get massages (Let's Face it at Glorietta), mani/pedi/hair care (Ricky Reyes at Glorietta), and food (Glorietta and GreenBelt). SM is real close as well for easy access to a shopping area for grocery. We highly recommend this hotel to anyone and everyone!

Yasmin S.
Singapore
September 07, 2013
Great
Excellent, neat, big
Good, I enjoyed the club access a lot. Would go back again

Yasmin S.
Singapore
September 07, 2013
Excellent
Big neat cool
Good, I enjoyed the club access a lot. Would go back again

Yasmin S.
Singapore
September 07, 2013
Great
Neat clean big
Good, I enjoyed the club access a lot. Would go back again

Yasmin S.
Singapore
September 07, 2013
Very good
Centralised, neat, big
I like it and enjoyed my stay there,l would go back again

Frank P.
Australia
September 07, 2013
Great centrally located hotel
The best things were the staff, quality and security of hotel
My staff was great except I didn't appreciate a staff member advising an unwanted caller details about my stay. Not impressed.

Cheong H.
Singapore
September 07, 2013
Pleasant and Safe
Good food, value for money and clean
Good restaurant and good location. Next to ACE Hardware store where i bought very nice garden solar lights. Convenient for business meetings.

ABDULAZIZ A.
Saudi Arabia
September 04, 2013
My stay for 6 nights was fantastic!
The 3 best things in this hotel was first the ambiance, the services they rendered which include the staffs which were friendly. The location was great! It's located near the malls.
The hotel is great with fabulous interior designs. The staffs were friendly and rendered their services well. Of course the great location which is in the hert of makati. Where u have easy access to malls, restaurants and cinemas.

Ju S.
Singapore
September 04, 2013
Clean friendly professional hotel.
Next to shopping malls. Friendly and professional staff.