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Excellent 8.3
Based on 4345 reviews

Recent customer comments

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based on 4345 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Shirley R.
July 17, 2013
Location, Location, Location
Very Good but very expensive for one-night stay only...

Steffen M.
July 17, 2013
Aging 5* hotel
Fitness club was good, pool is very child-friendly, excellent Japanese restaurant
Expected more from a 5* hotel. It is aging and definitely not living up to the promised standard. Junior suite was spacious but showed the need for some renovation. Staff friendliness and performance okay but certainly not beyond what one would expect from such a hotel. Overall, competitively priced hotel but there seem to be better alternatives in the Makati area as well.

Martin R.
July 16, 2013
Absultely supurb
staff, location,food
I love this hotel !!! The staff were very friendly, security was awesome and the dinning was excellent

Cheryl G.
July 15, 2013
Central location
Location, Food and Shopping
Breakfast was a let down but the other restaurants more than made up for it in terms of quality and depth of offering.

Cheryl G.
July 15, 2013
Easy access to public transport
Good quality restaurants
Japanese restaurant was very reasonably priced despite being located in a 5 star hotel. Thai restaurant was a bit pricier but the food was good.

Cheryl G.
July 15, 2013
Ideal location
Good location for both shopping and work
Comfortable bed and the room is clean room. But the bathroom is a bit worn out and in dire need of upgrading.

Cheryl G.
July 15, 2013
Good location, very central
Location, close to CBD and shopping
Staff were very attentive and friendly this time around. Quite disappointed that the hotel had decided to go with in house toilettries as they used to offer L'Occitane previously.

Abdulhafeez A.
Saudi Arabia
July 11, 2013
Beautiful nearby Malls
Beautiful nearby Mall comfortable and luxurious
was so nice and if I have chance to come back I will stay in this hotel

Troels P.
July 10, 2013
Professional attentive and friendly staff
1. Professionality of staff; 2. High security level; 3. Cleanliness
Had a very good and pleasant stay at Dusit Thani. Appreciate the security level including checking names of taxa drivers arriving at hotel. Implies thought through all aspects related to security.

mark P.
United Kingdom
July 08, 2013
Dissapointed with size of room
Location staff internet
I thought the size of room was small for the price I paid. I had stayed for the first time a month before for the same price and liked the room which I thought was the standard size. This time for the same money much smaller room. The hotel also has to stop cancelling your room card at midday on check out day. It left me stranded outside my room even after an agreed 2pm checkout. Also there was a used towel in my bath when I checked into the room.