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Excellent 8.3
Based on 4345 reviews

Agoda Verified Reviews

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Excellent



based on 4345 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

6.7 Karen Y.
Philippines
May 23, 2013
Its Ok room needs more cleaning
centrally located
when we arrive the toilet has debris below the sink from decaying wood which was not even cleaned. On the 3rd when we got back to the hotel around 1:30 pm the room reeked of chemical smell it was so bad we had to request to move to another room. Good thing they did move us to another room. I think this hotel needs more cleaning

4 Robert E.
United States
May 23, 2013
Breakfast Buffet Food Poisioning
Location, Price, Friendliness
I chose this hotel because of a discount. It was not disclosed that a building was being demolished next door so it was very noisy. The room was shabby, dirty, and 1950-ish. Not what I would expect a 5* hotel to be. Ate at the Breakfast Buffet and 30-minutes later was vomiting and had Diarrhea. I was incapacitated for my entire 3-day stay. The hotel would not adjust the bill and remove 3-days of Breakfast. The entire staff was extremely friendly.

8.3 Adel S.
Egypt
May 23, 2013
Very nice
Security of hotel, Safety area, and good reception design and decore
Very nice ... Really i enjoy it

8.7 Adel S.
Egypt
May 22, 2013
Very nice hotel
The area of the reception is very nice, good decorated, High security
Great ...

9 dennis C.
Canada
May 22, 2013
Friendly and attentive staff
Very attentive and friendly staff, comfortable room and great breakfast buffet.

5.7 Chiayin T.
Taiwan
May 22, 2013
Friendly staff
international ambiance, club lounge, location to the airport

8 Carl S.
Belgium
May 22, 2013
Optimaly central at the right price
Location - service - friendliness

7 Muhamad R.
Singapore
May 22, 2013
Neutral
Comfortable bed, clean room and its near shopping mall.
Coming from a 5 Star hotel , I am quite surprised that they do not offer free airport transfer. The front desk was hard to get through during wee hours and had to call the duty manager instead. The price is overrated and no breakfast is included for the amount of that I'm paying. I doubt that I will come back to the same hotel again.

9 Daniel G.
Ethiopia
May 21, 2013
Short but pleasant
security was good, in the city center
I had a nice stay, the hotel is heavily guarded, rooms are clean and staff are attentive

8.7 Martyn I.
Australia
May 21, 2013
Comfortable hotel in good location
Staff, location and Thai restaurant
Very pleasant stay with all needs catered for by excellent staff