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Excellent 8.3
Based on 4374 reviews

Recent customer comments

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Excellent



based on 4374 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Ronald R.
Malaysia
April 25, 2013
very pleasant stay
nicely decorated room, good swimming pool and good spread of breakfast
It was a very pleasant stay. We were happy with the services provided by their courteous staff. Room is reasonably big. The only set back is that the bathtub looks a little bit run down and needs refurbishment or replacement. We really enjoyed the swimming pool and the good thing is that this hotel is located next to major shopping centers such as SM, Glorietta and Landmark

Evelyn G.
Switzerland
April 24, 2013
Nice and relaxing
Breakfast, Security and Staff
Since we reserved with Agoda the room was not nice as usual, a little old

Glenn G.
Singapore
April 24, 2013
Comfortable
Location, Location Location

Glenn G.
Singapore
April 24, 2013
Confortable
Location, Location, Location

Ruel L.
Philippines
April 24, 2013
Great place for business travellers.
Location, Food, Bed
It was very good, the hotel is showing its age though through the finishes. Looks a bit tired.

Lyndric Y.
Philippines
April 23, 2013
Comfortable
Accessibility , wide variety of buffet, cleanliness

Mark G.
Australia
April 22, 2013
one I upgraded my outdated room it was great.
staff were attentive.....my room was lovely once i upgraded......decore throughout was attractive along with the design.
Once i upgrade my room it was great. Was disappointed with the room i was offered and had paid for. Very poor bathroom design and outdated, well worn. I asked for a better room and was offered a suite which was massive and over exuberant for my taste. I asked if there was anything in between and was advised it was the large room or the same size room. that's it. I pressed and suggested there must be a room size in between this small one and the large, again the response was no. I asked the bell hop separately and he said yes there was. So i pressed again and the lady looked a bit harder, and found a great room on level 16 club access included for the same price as she was pushing for club access and the crappy room i was first given. Obviously i took the larger room 1641. from that point forward, all was great.

Van D.
Philippines
April 22, 2013
Exceptionally one of the BEST hotels.
Safety, Fast and Quick Service and Huge Rooms.
Was on a Business Trip and opted to bring my Family and my Kids with me. they had a great time from waking up till sleeping time and had a very nice and friendly staff.

Chiayin T.
Taiwan
April 22, 2013
Good business center
business club, international staff, clean environment

James D.
United Kingdom
April 22, 2013
Enjoyable Business Trip
comfortable clean luxurious