arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 4371 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4371 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Angelina T.
Indonesia
March 27, 2013
it's just okay, nothing special
close to airport, internet acces, cute guard dog

Curtis P.
United States
March 27, 2013
Convenient location for shopping.
shopping, quite sleeping environmental, food choices.
Pleasant and the third repeat stay there, which speaks for itself.

James M.
Guam
March 26, 2013
Surprising and excellent!
Food in the Buffet Service area. Fantastic and very personal services. Entire staff clearly trained in customer service.
As one who lived in there for 12 years, high quality and very good personal customer services are expected in the Philippines in general. Less expected is a uniform, consistent level of service expected in 5 star hotel, but rarely delivered. These services at the Dusit reached these levels and more. Cannot overstate how much I appreciated the wonderful treatment received. The food in the Buffet, for all meals met or exceeded the best found in Las Vegas. Great hotel, highly recommended!

Kalani R.
Sri Lanka
March 25, 2013
The hotel was ideal for my short stay
Location, Business hotel and oblidging Staff

Hong C.
Brunei Darussalam
March 22, 2013
Charming, excellently located hotel
location, security and the breakfast!
You cannot get any more central than the Dusit in Manila. Its right in the heart of the shopping district and security there is top notch as is the norm in all shopping malls in the vicinity. The hotel exudes a magnificence when you enter but you slowly get taken in by the truth when you set foot into the rooms. They are aged and underlit at night (stayed in a Club room), the toilet was small and probably has seen better days. Club rooms come with lounge access which doubles as the business centre. The spread available was meagre but i probably had higher expectations from previous descriptions. Wireless internet is available and fast. The breakfast was not bad too. Tried the spa and that was exquisite. Laundry service is good but requires chasing. Staff on the whole are very friendly. If you're coming on a short shopping break then do consider the Dusit for its convenience. if you are after a modern room you are best looking around first.

Cromwell C.
Philippines
March 22, 2013
It was great. Very near malls. very convenient.
Near Mall. 5-Star. Accommodating staff.

bernard D.
France
March 22, 2013
Confortable avec excellent petit déjeuner
son petit déjeuner, son emplacement, son ambiance
voilà plusieurs années que je descend au Dusit Thani. j'apprécie cet hôtel pour son ambiance, son confort, ses restaurants et particulièrement son buffet petit-déjeuner et aussi sa piscine.

MANOLO D.
United States
March 21, 2013
Great location and excellent staffs
Location, cleanliness and friendly staff.
I'm greatly satisfied with my stay especially the staff are very attentive and friendly.

Nobuyoshi S.
Japan
March 21, 2013
Room is big but bathroom is getting old
location, big room, free internet & breakfast

Bruce G.
Australia
March 20, 2013
Enjoyable, relaxing & friendly staff
Good quality room, friendly staff and great ambience
The only disapointment was the Thai Restaurant dining - lacked atmosphere, very expensive and disappointed with the food. Otherwise a great hotel.