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Excellent 8.3
Based on 4345 reviews

Recent customer comments

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based on 4345 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

8.3 Katherine I.
March 04, 2013
A hotel that is very accessible
nice lobby. staffs were helpful
The hotel was nice as well as their staffs. Whenever they see you there's a smile on their face will greeting you.

7.3 Cheryl G.
March 03, 2013
Great location but dated rooms
Excellent location, good service
Dust Thani is a short 30 minute ride from the airport and it's easy to catch a cheap cab ride into the Makati business district from there. The hotel is surrounded by several blocks of shopping malls, eateries, supermarkets - called Glorietta. So, you'll be spoilt for choice in terms of food and plenty of options to whittle away your time shopping if you feel inclined. This is my third stay and it's a similar experience to the first one. Rooms are small, dated and rather grim. Toiletteries are of poor quality and the walls are thin. It's a very busy hotel and as a result, rather noisy. I was upgraded to a suite on my second stay. Lovely L'Occitane products in the bathroom and the whole room was ultra modern. The hotel is obviously being renovated in bits and bobs. Quality of food at the cafe located at the hotel lobby is poor. Their Thai and Japanese restaurants, however, are top notch. All in all, Service is excellent and the staff are all very polite. Dusit Thani's service level is excellent and everyone is extremely polite.

9.3 kenneth H.
March 02, 2013
great hotel
friendly staff good location close to malls
First time to manila great place friendly people and helpful

10 Walter L.
United States
March 01, 2013
Great 5 star with strong Thai accent!
Very elegant hotel features, rooms are comfortable, location is great.
For those that love a taste of Thailand, this hotel is it. It boasts of elegant Thai features and customs.Staff and service is great! Location is near all major Makati shopping districts for all the shopping and dining and night life you could desire. I highly recommend this hotel for those traveling thru the Makati Manila areas, very memorible.

9.3 ian M.
March 01, 2013
Lovely hotel and great location
the room is nice.
staffs are okay, they'e quite friendly. very good hotel, super clean and nice.

9.7 ruth D.
United States
March 01, 2013
Very convenient location, great service
Ideally located, great food and attentive service.
like always, it is wonderful to stay in dusit thani manila. rooms are very clean, food is delicious and service is thorough. i just wish that they would give deeper discounts to returning guests. their location is perfectly convenient.

9.3 Bingky B.
February 28, 2013
Great location
Service & Location
We enjoyed our stay in the hotel, its clean, regular size room, the service is good, the staff are friendly and helpful.. The best thing i love the most about this hotel is the location, SM makati is just in front of the hotel where you can shop & eat. With just a few steps away from the hotel is the Glorietta Mall, Greenbelt Mall and Landmark, so what else can you ask for, a five star hotel with good location and service.i will surely stay in this hotel on my next trip to manila..

10 John E.
February 28, 2013
great location with great service : combo deal!!
Spacious, clean and accessible to everything.
had the best holiday ever because the place was very accessible to everything, shops are just minutes away, transport was very easy, and most of all the staffs were very friendly and professional. thumbs up dusit thani!!

6 Hin L.
Hong Kong
February 28, 2013
Not recommendable to travellers.
Front desk staff giving us hard time during checkin,

8.7 tito P.
February 28, 2013
hotell and facilities are great
the staffs were good
staffs were friendly. hotell elegant. I had a nice time. Highly recommended . Vicinity to shopping centre and greenbelt.