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Excellent 8.3
Based on 4418 reviews

Recent customer comments

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Excellent



based on 4418 reviews
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 8.0

BOON N.
Malaysia
March 16, 2013
An overated hotel. Musty smell in the room.
Good location.

Thomaz A.
Brazil
March 16, 2013
Excellent location. A paradise just outside Manila
Location, safety and staff service

Corie G.
United States
March 16, 2013
Great lobby area
rooms are spacious, location, lemongrass scented lobby
Great hotel, and a nice surprise. Mall is easily accessible. Lobby was pleasant, as well as staff. Will definitely be back again!

NEOH A.
Malaysia
March 15, 2013
Expensive buy good.
Good location, good service but expensive.

Teri P.
United States
March 15, 2013
Fantastic. efficient, friendly staff----great room
Room size, friendly staff, great bed and pillows
Thought the Dusit Thani reflected very well it's Thai base and the staff was responsive to every request and VERY friendly and efficient. Hotel is located very well for shopping in nearby malls and individual crafts stores excellent. Makati is a comfortable and safe region and Dsit is situated very conveniently to airport and shopping. Concierge Staff was great arranging some sightseeing. Thai restaurant was VERY good and felt like being in Thailand. Breakfast buffet was an amazing range of international food choices. An enjoyable stay ....

Teri P.
United States
March 15, 2013
Great staff, good central location
staff, food, room
Everything from check-in to check out was smooth with a very efficient friendly staff. The breakfast buffet was everything you could imagine....with an amazing variety of food. Recommend this hotel to anyone traveling through or doing business in Manila. Easy access to shopping mall and many individual stores.

Kevin C.
Singapore
March 14, 2013
value for money
service, breakfast and spa

Paul H.
Australia
March 13, 2013
good location but showing its age
room upgrade, location.

Anil P.
United Kingdom
March 12, 2013
A very good hotel with excellent location
gym fitness centre - gardens -
A very good hotel with excellent location, close to shopping malls restaurants etc. The rooms require modernisation and was bit undated. Staffs were friendly and accommodating. Security at hotel was not as good as it should be....The business centre provided free internet connection and complimentary snacks and beverages, a definite plus for the Dusit was the gym facilities and the swimming pool. Good hotel A very good hotel with excellent location, close to shopping malls restaurants etc. The rooms require modernisation and was bit undated. Staffs were friendly and accommodating. Security at hotel was not as good as it should be.... I lost my glasses at the coffee shop in the hotel and within 15 minutes asked security to check the CCTV they were not responsive gave some lip service and never came back to me. The queue for checking in and checking out was long and I had to wait over 15 minutes on both occasions I have stayed at the hotel. There seems to be more staff hanging around the hotel rather than staff who can check you in and out efficiently. The business centre provided free internet connection and complimentary snacks and beverages, a definite plus for the Dusit was the gym facilities and the swimming pool. Good hotel

Yaron K.
Israel
March 12, 2013
Avarage, would expect breakfast to be included
Location, cost, internet connection
All together it was ok but not much beyond it, had a note stating my request to open the safe could not be done at my absense though i was not asking for that. The hotel staff apologized but it gave unsecured feeling.