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Dusit Thani Manila Hotel

Ayala Center, Makati, Manila, Philippines 1223

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based on 4322 reviews

3343 reviews in English

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All reviews (4322)
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Maureen B. Business travelers Philippines, December 11, 2012
Superb hotel and facilities

hot showers
I was greeted with a big smile from Thai-dressed hotel employees. From then on, I knew I chose the right hotel to stay in Makati. The staffs are helpful and polite. The greatest part of our stay is the buffet breakfast. Too many dishes to choose from. No regrets in choosing Dusit Thani Hotel.
Gary R. Solo travelers New Zealand, December 10, 2012
great locotion nice hotel

good knowlegible staff,right beside restarants and shopping centre
helpful and knowlegible hotel staff ,hotel was fully decked out in christmas decorations which were great ,comfortable bar,and good service again,breakfast is excellant ,including good coffee,50 metres to major glorieta shopping precint,which includes many restarants and a couple of bars,taxis always available as there is a large taxi rank on the side
Rosa T. Couples Switzerland, December 10, 2012
Nice hotel accessible to shopping centers

Delicious breakfast and dinner buffet!
We always stay in this hotel when we arrive in Manila. It is in a good location for shopping and not far from the airport. Hotel staffs are friendly and helpful. We always recommend this hotel to our friends.
Weesit T. Couples Thailand, December 10, 2012
Good location but very expensive

Thai hotel culture
This hotel is so closed to shopping area such as Glorietta, Greenbelt mall and SM mall and also near the Ayala metro station and bus station.
Kenneth F. Business travelers Australia, December 6, 2012
Good hotel but some service issues

Good Food Good Location
Didnt have the 2 exectutive rooms available that we had booked. Some excuse about renovations. Gave us a free meal at the buffet to make up for it and then charged it to my room and only found out when I returned home. Didnt have the new room available until we asked several times and only had us moved at 4pm the next day. Went for a Sauna and told it wasnt working. Advertised free pressing of a suit but when asked if I could substitute a laundry item told could not do. Small irritations but you expect better on the executive floor
Aissa M. Business travelers Philippines, December 4, 2012
great location but not worth the price

nice swimming 4 feet swimming pool
dont book for their executive suite.imagine the executive room has no bidet..poor toilet flush..need to call their staff to fix it in the middle of the night..the buffet breakfast is so so.i checked in late then the receptionist tried to change my room to a club room, a smaller room and promised just to give us a buffet lunch or dinner..hello..are you guys ok?it took us almost an hour for them to give us the executive room.hussle...i will never ever stay to this hotel again!
Marvin E. Couples Philippines, December 4, 2012
Great location and very accommodating staff

location, spa
Great location if you need to be near the malls (SM and Glorietta). The in-house spa is a must try. Breakfast meals are average and the staff are a bit snobbish when answering the phone. We stayed on the 16th floor, which was quite noisy due to the ongoing construction on the 17th. But overall we like our stay.
Sightseeing/Attractions Tip: Stay here if you want to be near the malls. The train station is just 5 minutes away.
Anna K. Business travelers December 4, 2012
Accommodating & competent staff

Its people
Our stay at Dusit though only for a night was wonderful. Upon our check-in, the staff have already been very accommodating and helpful. They get back to you immediately on questions. They just don't say they'll check and never return your call -- when we asked about available parking slots, they said to mention our room number since they have already informed. Wow, very helpful! Its location is very accessible to the malls -- SM, Glorietta. Suggest to consider this when you're in Makati. Good find.
Michael M. Couples United Kingdom, December 3, 2012
Great location

Good sized suite
The hotel really needs upgrading and this is very apparent by the musty smell in the corridors and rooms. Furnishings and colours are outdated,A/C is poor, executive lounge is very limited in food and beverages and in general the property does not warrant a 5 star rating. Overall I was dissappointed having stayed in other Dusit properties that were far superior.
Bryant C. Families with young children Philippines, December 2, 2012
5 star hotel in makati cbd

good. check-in was a breeze. room service good. food good. location excellent!
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