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Excellent 8.3
Based on 4372 reviews

Recent customer comments

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based on 4372 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Jin H.
January 25, 2013
This hotel has everything you could possibly need!
Breakfast buffet, friendly staff, rooms were incredible, very close to shops!
arrived at the hotel early in the morning, porters took our bags to store before check in time and sent it up to the room once it was ready. we had breakfast buffet at their restaurant and found the price relatively cheap, quality of the food was amazing. reception staff topped it all off!!! they were very helpful and every single one of them had a smile on their face! our room has also been upgraded,and it was incredibly spacious. very close to shops! would definitely stay here again,and have told my friends good aspects about this hotel! thank you dusit thani

James S.
United States
January 24, 2013
Good location..good service
comfortableto stay there....good location for shopping and night life

Levent A.
January 23, 2013
Lovely hotel and service with a smile
best features of the hotel, selling points, things you liked
best features of the hotel, selling points, things you liked. very good service and good kitchen

Glen D.
January 22, 2013
Very nice hotel in a great location
Near lots of shopping malls
This hotel is a little expensive and the rooms are not 5 star. The lobby is amazing and the front desk staff exceptional.

Kim T.
January 20, 2013
Excellent hotel, ever smiling staff
Location, friendly staff
This hotel is very good in most aspects: the rooms, location close to various malls and cinemas, swimming pool, "free" WiFi, and of course the staff. The only small glitch is the airport-like security, though I reckon this goes with most of the hotels in the area. As always for more expensive hotels, the prices in the minibar are outrageous - yet no different from other 4-5 star hotels.

Sarah F.
January 20, 2013
NIce hotel - good service and good price
Thai-style service; location; price
Stay alot in Manila but had previously not tried this one. It was good. 5 star service - rooms better than Intercon or Crowne Plaza, about the same as the Hyatt, not as good as Shangri La. Good restaurant on the Mezzanine floor - did a nice Italian set lunch. Breakfast buffet was OK but rather too Asian for my liking - there were some western choices but not that many. good fruit though.

Danny J.
January 19, 2013
Great location, perfect service
Service, nice rooms
Only stayed here one night this time as we wanted to continue our travels down south as soon as possible. Rooms are spacious and clean and although we arrived at one of the most busy and loud nights in the year (New Years Eve) the room was quiet and relaxing and we had a good night’s sleep. Lots of events in the hotel because of New Years Eve but the staff makes sure they also cater for those people that aren't there for the party.

robert F.
January 18, 2013
A tired Hotel that does not deserve a 5 star rate
Friendly and helpful staff
The Hotel is very tired and in need of some major room refurbishment.It is not of 5 star classification in its current form. The carpets are worn stained and tired, the air conditioning does not have full thermostat is either full hot or full cold. And the bathrooms are also in need of a major make over. One thing is the Hotel Staff are friendly in fact too much! They over Thai greet every time you walk past, it becomes irritating and quite out of place as they are Filipino and are trying to create a Thai atmosphere, it just does not work!

January 18, 2013
good hotel
location for shopping
this hotel is best location for shopping it is along the famous EDSA the main road the leads to most of the famous destination in manila

Randeep M.
January 17, 2013
Great hotel
Location, service
Stay was conformable and the service was great! Overall very satisfied.