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Excellent 8.3
Based on 4411 reviews

Recent customer comments

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based on 4411 reviews
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 8.0
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David D.
United Kingdom
November 27, 2012
great hotel with shops across the road
great entrance great staff attention and service
Had a lovely time...... they allowed us to check out at 1pm instead of 12 noon. The room was large..... an overlooked the pool. bath water drained away slowly there was a patch on the bed sheet. really needed a duvet on the beds.

November 27, 2012
Great Agoda value and conveniently located
Very comfy bed, generous breakfast.
Staff display courtesy. Only downside was the poor desk lighting. Free wifi

Einar S.
November 26, 2012
Great hotel, very friendly staff.
Great location for shopping.
Upgraded to executive suit, very nice room on the top floor. Fast wifi included. Compared to most hotels in Manila the food is good, the breakfast buffé is not the most exciting.

November 26, 2012
Fantastic Hotel
Clean + Spacious Room and Great Location
Fantastic hotel with very clean and spacious room. Staffs are very friendly and helpful. Well located in the central with surrounding shopping malls within walking distance.

November 26, 2012
Great hotel with good location
Staffs are very friendly. Rooms are clean and huge.
Have a very pleasant stay at the hotel where the staffs are all very friendly, greeting and smiling to you all the time. The hotel is located nearby quite a number of shopping malls and taxis are easily available. Great hotel for leisure or for business.

November 26, 2012
Good Hotel
Next to the shopping mall hotel,
It's great location and next to the shopping mall, hotel room is clean and friendly staffs with smiling face have attracted during the stay.

Arild M.
November 26, 2012
Nice hotell with exelent service and food!
Good service, good food and clean rooms.
Very nice hotel with great food and service! Staff was very smiling and helpful. Shopping mall across the street. Expencive buth worth it!

Edward K.
November 26, 2012
Always smiling
Service is good
Good location, service is friendly. It has a multi-country plug, which is always very useful (and thoughtful).

Melanie P.
November 25, 2012
No where near 5 star standards
breakfast was ok.
We stayed at the hotel on our honeymoon for a couple of nights in November 2012 and we did not like our experience one bit. The reception area is very nice and grand but the rooms are old and not very clean. Our sheets and pillows had stains and holes, the bathroom was dirty and overall the rooms were below standard. We had no choice but the tell reception as soon as we got to our room and they promptly moved us, to a very large room, but the standards were still terrible. We had stayed in Vanilla many times before and the other 5 star hotels around the area is recommended. We will not be returning to this hotel and do not recommend it to anyone. Very.poor experience.

Ronald G.
November 24, 2012
Good location great service
close to greenbelt/ glorietta MRT
For a hotel of this standard one would expect great service friendly staff etc which was delivered room nice and comfortable, just ashame a quick overnight business trip, no time to completely enjoy hotel facilities wil stay here again