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Excellent 8.3
Based on 4345 reviews

Recent customer comments

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Excellent



based on 4345 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

7 Ian D.
Australia
October 11, 2012
Confusion at check-in with the specified extra bed
Close to shopping malls
The online booking specified a king sized bed with an extra bed. Due to room size on check-in this was obviously an impossibility. Matter was finally resolved after some delsy by moving to another room with twin double beds. This was want we wanted but the check-in clerk advised none was availble. The hotel was only ~ 50% occupied nd the guest relations manager was soon able to find the satisfactory solution. The experience suggests more training needed for the check-in front desk vlerk.

10 Michelle S.
Australia
October 10, 2012
Exactly what you would hope for 5* hotel
Excellent service, great rooms, excellent location near Glorietta
Wonderful place to stay, right next to Glorietta, lovely restaurant and excellent staff service. Thai style hospitality in Manila. Only downside is the pool was cold, but that is due more to the weather than anything else!

7.3 Li J.
China
October 09, 2012
Great Location! Reasonable Price!
Location, location, location!
Located in Makati of Manila, very good and safe area of the city! Room is not big but very clean, and service there is so lovely. Lots of restaurants around the hotel and the famous SM is only 1 minute walking distance. Last but not the least, the price is very reasonable, worth to stay!

5 Teck C.
Singapore
October 08, 2012
Great location but poor service
Great location, malls nearby
I like the location but dislike the services though it is a 5 stars hotel. The room wasn't clean up when I checked. Called and it took them 30 mins to response. Will not stay here anymore as there are other 5 stars hotels nearby.

5.7 lee H.
Malaysia
October 08, 2012
Great location but small rooms
Great location but small rooms
Experience genuinely warm service that is so typical of hospitality. THE Hotel

9.3 Paul C.
United Kingdom
October 08, 2012
A taste of Thailand
Location
This hotel is very close to SM-Store, Greenbelt and is well policed. Safe at night with night clubs and food outlets to suit your budget. The hotel is a dream but expensive to eat and drink - my room was upgraded with a service to match. You need a deep pocket to stay here but if you are planning something special then book the Dusit Thani

9 Vlado K.
Croatia
October 08, 2012
Great location
Excellent location and excellent staff performance
Verry good hotel with excellent staff performance, located at center of Makati City, giving you a great posibility for shopping and sightseeing. Very clean hotel, excellent choice of food selection ,

9.7 Karl C.
New Zealand
October 06, 2012
great hotel Very helpful staff
Close to Glorietta and Greenbelt
Fantastic place to stay. Nice pool. Top floor rooms are enormous and bathrooms are very nice

9 Rodney D.
Australia
October 05, 2012
Beautiful Hotel-very friendly service
Friendly service-staff always smiling
We arrived and took an upgrade to the executive sweet on top floor-very large 2 bedroom place with and enormous bathroom. Quite unexpected for Manila. only downside was building rennovations above us during the day.

8.7 Paula S.
Portugal
October 05, 2012
Lovely hotel with good service
Good location
It was a lovely stay in Dusit Thani. Nice hotel, very good service and location. Staff are very friendly! Close to shopping mall and airport. Will definitely come back again