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Excellent 8.3
Based on 4415 reviews

Recent customer comments

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Excellent



based on 4415 reviews
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 8.0
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Wayne C. from United Kingdom
Couples
Stayed one night in March 2016
Good Location, But everything within Overpriced
Pool, Location and Staff
Quick stop on way home for easy access to Manila Airport, I understand this is a 5 star Hotel but some of the food and drink prices are extortionate for country you are in. £4 for Local Beer £7 for Imported. This is the Philippines not Singapore or Japan. Besides that staff are friendly and the pool area is a good setup and good enough for 1 night stop.
Reviewed March 14, 2016

Rosalinda M. from Philippines
Families with older children
Stayed one night in March 2016
just perfect for wedding accomodation and reception
very satisfied with the service
Reviewed March 14, 2016

Karina R. from Philippines
Families with older children
Stayed one night in January 2016
Spacious room, great service, luxury hotel
Spacious room, great service, luxury hotel
The room was really big. Our room wasn't prepared yet when we checked in so they upgraded us! Plus points :)
Reviewed March 13, 2016

Jeffrey C. from United States
Groups
Stayed 2 nights in March 2016
Good hotel, good location.
Will come back for the same price i paid for.
Reviewed March 12, 2016

Dave B. from United States
Couples
Stayed 2 nights in February 2016
Friendly staff nice lovation
Friendly staff nice location nice hotel
Awesome
Reviewed March 12, 2016

MASATAKA U. from Japan
Business travelers
Stayed 2 nights in March 2016
Small problem right at the end of my stay.
Customer service in general, Breakfast, WiFi
At the time of checking out, a transportation charge that was not mine was in the bill. I asked the reception staff to take it out but it took about 15 minutes until a senior staff came out to handle the elimination of this charge. This kind of mistake is common in hotels, but the paper voucher in the staff's hand clearly did not have my signature (a blank unsigned voucher) and the staff who went to talk to the transportion desk started to talk to another guest to do something else. This was an unfortunate last minute problem.
Reviewed March 11, 2016

Segismundo E. from Philippines
Business travelers
Stayed one night in February 2016
very pleasant stay
i also love this hotel
Reviewed March 11, 2016

Danilo A. from Guam
Business travelers
Stayed 2 nights in March 2016
Ok hotel
Place was ok.
Reviewed March 09, 2016

Danilo A. from Guam
Business travelers
Stayed 2 nights in March 2016
Ok hotel
Place was ok.
Reviewed March 09, 2016

AINI A. from Malaysia
Families with older children
Stayed 2 nights in February 2016
Nice stay in Dusit Makati
location, staff and decoration
Just ok not that great. Difficult to get Halal food.
Reviewed March 04, 2016