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Excellent 8.3
Based on 4372 reviews

Recent customer comments

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based on 4372 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Thomas F.
United States
January 25, 2016
This is the best hotel in Makati
Staff here is amazing, every employee remembers your name. If you never stayed here before, I recommend that you try it. Ma'am Peach and her bar staff, Breakfast staff, and dinner staff are AMAZING!!! The Chef is hands down the best in Manila. Thea Jimenez - is an amazing lady as well and her front end staff is eager to help and assist, I cannot think of anything negative to say. Enjoy your stay. TF

Sakura U.
January 25, 2016
Very Good hotel
Location is very convenient , Clean and good service

Ronnie C.
January 23, 2016
Good location and clean room
- Good location

Milton C.
January 22, 2016
Nice 5 star hotel
Strategic location only a minute away from the mall. Good service from all staffs

Hector D.
United States
January 22, 2016
Hotel needs a make over. Very old
Location, friendly staff
Very terrible. The suite was huge. All amenities are out of date. Very old furnitures, appliances are hit and missed to work effectively. Also there is a renovation going on 6 in the morning. Very loud hammering, intuppting guest sleep

Bertito J.
United States
January 21, 2016
Customer Service Accomodation Issue
Near airport, malls

Benson A.
January 21, 2016
Great Hotel
Nice hotel , Friendly staff , good breakfast
Great Stay expect the Terrifying Manila Traffic Jam

Mark B.
January 19, 2016
magnificent breakfast exceptional service!
When we arrived at the hotel our room was not made so staff offered us a juice while we waited. The professionalism and hospitality was outstanding given by the Dusit.
The breakfast was outstanding they offered us considerable variety dishes for breakfast from cereals, breads, meats, fish, pancakes and omelets. All the food was fresh and the moment we sat down at a table they asked what variety of hot drink or coffee we would like from hot chocolate to Cappuccino, Espresso, CaffeLatte Americano or teas. The moment your cup was finish you were asked if you wanted more and when your plate was finish it was taken away immediately.

January 18, 2016
The most comfortable area with surrounding shop
comfortable-close to shop-good security

Maria J.
United States
January 18, 2016
Amazing staff, comfortable room, good location!
Staff, breakfast, pool
We arrived at the airport early in the morning and the hotel was not even a 30 minute ride from the airport. We got to the hotel before check-in time, but we were able to leave our bags with the concierge and explore the hotel for a couple of hours before we could check in. We were so impressed with the staff at the hotel. I was a business traveler for 11 years and was really blown away with how friendly everyone was - from the check in process, and concierge to the wait staff at the restaurant and the attendants at the pool. We enjoyed our breakfast at the Pantry which was great. The spread is amazing and it was nice to have "real" breakfast after traveling for a few weeks (we splurged our last night while we were in Manila). After our breakfast we went to the pool to lounge before we could check in. We knew that we would be arriving early so we had our bath suits in our carry on bags. We were still able to check in early and did so around 1pm. The room was very comfortable with the regular amenities - blow dryer, internet, minibar. It was nice! Great location - walking distance from the mall and many restaurants. I would definitely recommend staying here and I am sure we will next time we are in Manila.