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Dusit Thani Manila Hotel

Ayala Center, Makati, Manila, Philippines 1223 (Show on map)

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Formerly : Dusit Hotel Nikko

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Hotel Area: Makati Number of Rooms: 538
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
3455 reviews

Value for Money
7.8
Location
9.0
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
8.1
All reviews (3455)
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Low A. Business travelers Malaysia, March 15, 2014
A good business trip

efficiency of staff, location and club facilities
7
It was good except that the rooms in the club lounge are similar to the normal rooms. But as usual, the staff were very efficient and very friendly. Thoroughly satisfied with my stay.
Boon M. Business travelers Malaysia, March 15, 2014
Pleasant, friendly staff and nice piano bar.

Friendly staff, nice bar and good breakfast.
9.3
I feel quiet, tender and happy staying in this hotel due to the environment provide by the hotel. The coffee house in a great place for business chatting. The piano bar is and singing session in the evening is especially entertaining for a businessman after a hard day's work.
Fadi C. Solo travelers United States of America, March 8, 2014
Excellent Stay

the Dusit Club, great beds, and great location
10
stay was excellent. Venus at Dusit Club went beyond helpful. I highly recommend this hotel.
Grady G. Couples United States of America, March 8, 2014
good place to stay

room size, location, staff
8.7
dusit is a very good hotel and there were no issues with the booking through agoda. I would stay more often but find better value at other hotels. I travel a lot and this is a high price to pay for a room, however nice it is. the refrigerator is too small without any freezer
Billy K. Couples United States of America, March 3, 2014
Disappointed

Staff attentiveness, close to restaurants, nice lobby and security .
7
The room smelled musty and smelling of cigarette fume emanating from the nearby room. There was no dehumidifier available even when requested.
Philippe J. Couples France, March 3, 2014
nice hotel but getting little old. need to be reno

location
6.7
average. liitle bit old. need some renovation mainly bathroom
Michael D. Couples Australia, March 3, 2014
Great overall with one exception

Location, Food Staff
7.7
The price of laundry was ridiculous.$270 for 28 items of clothing was extortion. It would have been cheaper to buy new clothes than to have them laundered. My laundry was a third of my over all check out costs. ridiculous. Why is there no questions regarding the bad experiences in your surveys? I may stop participating if they don't become a little more objective.
Aileen S. Couples Philippines, March 2, 2014
Efficient staff, value for money

Location, fast check in and check out, helpful staff
10
The rooms are well equipped, the beds comfortable. The location is perfect since it is close to the Makati malls. There are a lot of dining options nearby. The staff was very attentive to our needs and made sure we were comfortable. The only downside is that the pool was under renovation when we stayed.
Gregory M. Solo travelers United States of America, March 1, 2014
It was a great location. Close to mall and night l

The hotel was very nice and so was the staff. The hotel use to be the Nikko it could be alittle updated in the rooms with new design.
10
Maria K. Solo travelers United States of America, February 27, 2014
Almost perfect

Customer service, cleanliness and hospitality
9.7
My stay at Dusit was exquisite. The staff's attention to detail was impeccable. They were all so warm and friendly. The breakfast buffet had a variety of choices to suit every hotel guest's palate.

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Customer Reviews - Dusit Thani Manila Hotel, Manila

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