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Excellent 8.3
Based on 4372 reviews

Recent customer comments

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Excellent



based on 4372 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Andrew C.
Singapore
December 25, 2015
Fantastic Thai Hospitality
Excellent service, shopping haven, fabulous rooms
Perfect. Love the location as it is just next to Glorietta. Service is impeccable and gives hotel guests a sense of belonging and warmth. Got upgraded to the newly refurbished room which is absolutely luxurious and packed full of features. Will definitely choose Dusit Thani Manila for my next visit here.

WARREN P.
Philippines
December 25, 2015
Disappointing
Location and nothng else.
Extremely disappointing. Some roms on our floor were being renovated. The smell of thinner and paint covered the corridors all throughout our stay. We advised the duty manager about it but nothing was done.

Phoebe Z.
Philippines
December 24, 2015
Location is awesome! Room quality so-so
Location, location, location
It was ok. Was a vey brief stay to be close to anwedding we are attending. Location was awesome. So was the rate. The agoda rate was really value for money. The room quality however was so so. Bathroom looks old and not well maintained. Carpet and curtain smells mold-y.

fadi E.
Lebanon
December 21, 2015
b4 i heard so much about it ...but really not dese
Bad

Joseph G.
United States
December 21, 2015
Moderate
Location is very accessible to everywhere interms of convenience going to the mall or to the freeway. However their are some concern that this hotel would be better if the rooms are more refine.
My stay is quite ok, but my expectation wasn't meet by the price I paid.

Patrick O.
United States
December 20, 2015
Traveling Through
Upgraded rooms, dining, great staff
I have stayed at this hotel before and I thought the rooms had been worn down over the years. This time I was upgraded to their newly refurbished rooms and it was like night and day! The new refurbished rooms were excellent and it has re-earned the 5 star status in my book. With the location being so close to Greenbelt and SM Ayala, I will absolutely stay here again. The breakfast in the morning is excellent. I also like the hotel lobby live music as it gives it that extra touch of class. I highly recommend the Dusit Thani

Andrew M.
Philippines
December 19, 2015
Missed the Mark
Location
Stayed overnight. First room was on the 10th floor. It smelled like paint mixed with air freshener. I was later told that some rooms were being renovated, hence the smell. It could have saved us a lot of grief and me, a migraine, if they had just avoided the rooms that had the smell altogether. They moved me to the 15th floor after I complained. Thank God I did. The second room's AC was a bit wonky. It barely cooled the room down. But since it was too late into the night and I was checking out in a few hours, I just decided to tough it out. I doubt I'll come back to this hotel anytime soon. That's too bad since the staff were fairly good - except for checkout, which was a bit slow. Stood at an empty reception for a few minutes waiting for someone, anyone. Oh well.

Manny M.
Philippines
December 18, 2015
Dusit Thani - I can live here!
Value, service and food
Fantastic! We have extra on everything courtesy of the hotel because we commemorate our first check in to the hotel 25 years ago.

Victor V.
Philippines
December 17, 2015
Needs renovation
It's walking distance to the commercial areas
Ordinary

Eric G.
Singapore
December 17, 2015
Never fail
Good staff attitude, luxury room, good location
I wil stay here every year when I'm in Manila. Never failed me once. Room and service and all are always extra detailed.