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Excellent 8.3
Based on 4411 reviews

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Excellent



based on 4411 reviews
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 8.0

Allan E.
Philippines
January 02, 2016
Almost but not quite.
Best would be the stay.
It was doing great until: It took half a day for the single bed we requested happened. The remote control of the TV was not working so they have to change the TV and the remote. It took us 4 front desk clerks to give us a printed copy of crediting back the deposit they credited in our credit card.

PETER S.
United Kingdom
January 01, 2016
Nice hotel
Service, ambience, food
Very comfortable.

Mary F.
Philippines
January 01, 2016
Nice Stay
Space, Location and Food
Excellent

Rickenson C.
Philippines
January 01, 2016
Great hotel staff and service.
Staff, Location and Rooms
It was awesome

MARIBEL A.
United States
January 01, 2016
excellent service
food, accommodation, staff
It was excellent! Enjoyed the whole experience tremendously!

TADAHIRO M.
Japan
December 31, 2015
good hotel
staff,breakfast,room
good hotel

Ferdinand M.
United States
December 31, 2015
Hotel is close to everything you want to go and do
cleanliness, employees courtesy, and prompt assist
I will come back soon as i can i will recommend the hotel to my friends and family

Mary T.
Philippines
December 31, 2015
Outdated
Location
Due to fireworks in the village, decided to book in a good hotel in Makati. Near supermarkets and department store. Was disappointed as was expecting good facilities like TV, customer service needs to be improved - the phone is not answered by guest service, and housekeeping should be looked into. The rate or prize is for 5 star hotel because of the name but not the facility and service. Seems to be more like a 3 star hotel. Felt was deceived by agoda rating it 5 star. Simple TV and refrigerator in the rooms are so old.

Nemia T.
Philippines
December 31, 2015
It sucks.
Sucks! I didnt know I have to pay for a local call & the breakfast buffet always the same not a lot of choices . Not coming back.

Jose P.
Philippines
December 31, 2015
Very good
Food, staff, rooms
Very good