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Excellent 8.3
Based on 4345 reviews

Recent customer comments

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Excellent



based on 4345 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

8.3 Theodorus L.
Netherlands
July 20, 2015
agree with 8,3 score
location, service, safety feeling
as Always, perfect.

9.3 Kee O.
Singapore
July 20, 2015
My stay in Dusit Thani
Staff friendiness and helpfulness, easy check-in and check-out and ammenities near the hotel.
Very good, every staff is so friendly and also helpful if you need directions and advice on where to shop and eat. Currently the hotel is having upgrading, the elevators service to certain floors will need the staff assistance but no big deal, still a nice place to stay.

8.3 Christian G.
Philippines
July 19, 2015
Staycation
Location, comfort, staff
Location is great. Malls are walking distance. Beds are comfortable. However, there are some areas in the 9th floor near our room that is under renovation. You can hear some noise from the construction. Also, the elevator is affected with the renovation which sometimes takeS too long before it stops to our floor. To add up, room service menu and spa services are overpriced compared to other 5 star hotels we've tried. But overall, our stay is a pleasant one.

8.7 Gamolporn S.
Thailand
July 08, 2015
Excellence hotel
Location, clean, service
Good location and excellence service

9.7 Renan G.
Philippines
July 07, 2015
perfect staycation
location, food, staff
Booked a junior suite, but when I got to hotel was upgraded to the executive suite no questions asked. Room is a little dated (the other exec suites were actually being remodeled), but is still a very good stay. breakfast buffet was excellent, lots of choices. Location can't be beat. Want to watch a movie? Just head down to the neighboring mall. Overall an experience we wouldn't mind making a yearly thing.

8.7 DINGLASAN O.
Philippines
July 07, 2015
Great Time!
Location, Staff Service and Buffet Breakfast
My family had a great time staying at this hotel. Room is very comfortable although the request of the bath towels were late. Hotel associates are well trained. Buffet breakfast was a treat. We had an amazing time since the hotel is just nearby malls. Very convenient and absolutely one of the better hotels in the area.

8 JOAQUIN M.
Philippines
July 04, 2015
A bit rundown. Renovation is ongoing.
The location is great, the staff are friendly and polite, breakfast food is okay but not so wide on selection
It was generally pleasant but there are some things to be noticed such as old furniture, towels are not bright white anymore, carpet smells foul as you can smell the age of the room.

8 Esperanza D.
Philippines
July 03, 2015
Very good!
Good location
Everything was good except the valet.my car had scratch when we checked out..

9.7 Ruwen M.
Germany
July 03, 2015
the hardware is old but the software is awesome
The staff, the staff and the staff
Dusit Hotel is under renovation since the rooms are really tired however the staff makes you want to extend which I'd have done if I'd have had more vacation leave left. - What I loved as well that the receptionist try to upsell me. It was in a nice and kind way. Not soliciting at all. I refused because my creditcard was stolen and I would have go to ATM to get it in cash from my maestro card which is a hassle if you only get 3000 Pesos out of it each time. - All of the staff made us feel like home. They really were all friendly and made us happy. Breakfast is very good. A lot of selection and good quality of food as well.

7.7 Darren M.
Ireland
July 02, 2015
good solid hotel
location,pool,rooms
good location 5 star hotel for both business and leisure guests.