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Excellent 8.3
Based on 4373 reviews

Recent customer comments

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based on 4373 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

praewdaow D.
February 18, 2015
near shopping place
near shopping place, comfortable, great service

syed H.
February 17, 2015
Expected Excellence, got Disappointed
Location, Lobby & Spa
I have been staying here few times and this last visit was not very pleasant. It seemed that the service of dusit has gone down with the renovation taking place in one of the wings. I always stay in rooms with club lounge access and this was my 4th stay.. The service by the lounge staff was very uncomfortable compared to the previous visits. From their body language and tone it seemed that since we booked from AGODA their service standard toward customers went down. I felt the difference as the last 2 visits i had upgraded my rooms directly at the hotel. Maybe they look at agoda booking with less priority. Very disappointed this time.

Manuel D.
February 15, 2015
Rooms kinda rundown already
Breakfast buffet courteous staff and great location

Adrian S.
United States
February 15, 2015
My experience at the Dusit Manila
The rate of the room
Staff was good. But very disappointed with front desk. I arrived late night I asked if I could check out late the following day and was assured that 2pm was the latest. After having breakfast I verified if 2pm was confirmed and was told due to high occupancy I had to check out at 12n. Upset that I was told different I had to leave a wedding ceremony early just to come back to check out. There needs to be coordination with night and day shift. I was very unhappy about the mix up and having to rush to Che k out.

Neugene C.
February 15, 2015
Dusit thani manila rating
Food, rooms, ambience

Philippe S.
February 14, 2015
Convenient and pleasant but the executive rooms need renovation.

Eamon M.
United Kingdom
February 13, 2015
Our base in Makati
Welcoming staff, location, breakfast included in the great value rate
We loved staying at the Dusit Thani. The staff could not have been more friendly. It is just across the road from SM and Glorietta malls and Greenbelt is an easy walk away. Yes, there is some noise during the day because of the ongoing refurbishment. However, this is not a problem between the hours of 5pm and 10am which is when we mostly wanted to enjoy our room. It is a shame also that the building work restricted our access to the Japanese garden which would have been a tranquil place for a stroll. I hope that we can stay at the Dusit again but after the building work is completed.

Maximino G.
February 12, 2015
Helpful staff, good location, good food
It was nice

chris K.
February 09, 2015
It is a 4 star hotel
Gym, staff, pool.
I stay only in 5 star hotels for there condition, have stayed many times in this hotel over the last 5 years, feel that it needs TLC as it has been neglected. As I stay only in 5 I star hotels, this hotel at this stage in my option rate it a 4 star which I would not have looked at staying unless no other option. Pitty:( was on the top floor)

Derek M.
United Kingdom
February 09, 2015
Tired Dusit
Staff, free wifi and location
Our stay was OK, though the room itself is in desperate need of an upgrade.