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Excellent 8.3
Based on 4375 reviews

Recent customer comments

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Excellent



based on 4375 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

ronald R.
United States
October 20, 2014
great location,but needs upgrades
location,buffet breakfast,sauna
okay stay but was very disappointed in being treated poorly upon registering, staff took forever and was not giving high floor when asked and along with it was a smoking room. complain and easily another person gave four floors up but same room type no upgrade was giving. they seem to play games with rooms.

tanabe T.
Japan
October 17, 2014
too expensive
none

Kau T.
Singapore
October 16, 2014
Great location and full facilities
Central location, good service, good value
Hotel is close to the main mall complex in Makati, no complain about the location. Staff services are good. Room decor are a bit old and dated. Internet is stable and ok speed. Overall good value for money

Clarise D.
Philippines
October 15, 2014
Check in and check out easy
Food, location and service
Our check in and check out only took around 5 mins.

Rachel C.
United Kingdom
October 15, 2014
great hotel, centrally located
gym, pool, ambience of the lobby
I have stayed in the Dusit frequently but this time I was disappointed in the confusing representation of the offer agoda was advertising. Breakfast was not included in the price and this was surprising as there was no mention of the offer being on a 'room only' basis, I was told upon check in that I could pay extra for the breakfast (which was not cheap) I said I would think about it, the next morning upon deciding to take the breakfast option I was told it was now more expensive as I had not availed of the offer upon checkin, not that I was told the price would change. This was annoying and I was very peeved when I asked if they would check with their supervisor given that I had a young crying baby upon checkin which was the source of my indecision. The receptionist turned to her supervisor standing next to her and he said 'no' without even looking up or acknowledging my presence which I took as thoroughly unprofessional. Working in the industry myself I show common courtesy and respect to all customers, to make my point I said I wanted to speak with the most senior member of staff present and eventually after having been heard I was able to avail of the breakfast at the rate that I was first quoted. This was unlike any experience I have ever had at this hotel as usually the staff are more than happy to serve with a smile and courtesy. Disappointed

Bertrand D.
France
October 14, 2014
revue
location.breakfast. cleanliness.
It was very enjoyable as usual. i enjoyed using the pool, the fitness center, i enjoyed the breakfast buffet, the piano bar the clean room & bathroom and so many other things.

Raja H.
Singapore
October 14, 2014
Not up to expactation
Location, location, price
It was a very short stay, apart from the fact that I was tired, the room and shower di not provide the proper comfort.

christoher I.
United States
October 14, 2014
near malls and good food
location , malls and bed
i stay here often , its located near many places to eat and many malls , easy to get taxi , nice rooms , wifi good , resto and pool , buffet is also a great deal . i enjoy this place and staff .

JUN P.
South Korea
October 11, 2014
Good smell~ clean... but a monotony breakfast
Good smell~ clean... but a monotony breakfast
Good smell~ clean... but a monotony breakfast

syed H.
Singapore
October 10, 2014
Ultimate hotel
The best of it's kind in luxury
Loved the rooms, the suite, the lounge, the lobby.. all beautiful... lovely staff service