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Recent customer comments

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based on 4325 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

7 de G.
July 21, 2014
Nice location but start to be a bit old
location, staff

4.7 Julian M.
United Kingdom
June 27, 2014
i cannot think of one....
disappointing. airport transfer did not turn up, swimming pool out of order, rooms very tired and in need of major refurb. breakfast though was good.

10 fadi C.
United States of America
March 11, 2014
Excellent Stay
the Dusit Club, great beds, and great location
stay was excellent. Venus at Dusit Club went beyond helpful. I highly recommend this hotel.

8.7 grady G.
United States of America
March 27, 2014
good place to stay
room size, location, staff
dusit is a very good hotel and there were no issues with the booking through agoda. I would stay more often but find better value at other hotels. I travel a lot and this is a high price to pay for a room, however nice it is. the refrigerator is too small without any freezer

10 Darlyn A.
January 27, 2016
One of the best hotel in manila
Room very clean, close to mall , staff very helpful and friendly . our number 1 hotel in Manila .

6.7 philippe H.
March 06, 2014
nice hotel but getting little old. need to be reno
average. liitle bit old. need some renovation mainly bathroom

7.7 Michael D.
March 06, 2014
Great overall with one exception
Location, Food Staff
The price of laundry was ridiculous.$270 for 28 items of clothing was extortion. It would have been cheaper to buy new clothes than to have them laundered. My laundry was a third of my over all check out costs. ridiculous. Why is there no questions regarding the bad experiences in your surveys? I may stop participating if they don't become a little more objective.

7 Billy K.
United States of America
March 07, 2014
Staff attentiveness, close to restaurants, nice lobby and security .
The room smelled musty and smelling of cigarette fume emanating from the nearby room. There was no dehumidifier available even when requested.

10 Aileen S.
March 06, 2014
Efficient staff, value for money
Location, fast check in and check out, helpful staff
The rooms are well equipped, the beds comfortable. The location is perfect since it is close to the Makati malls. There are a lot of dining options nearby. The staff was very attentive to our needs and made sure we were comfortable. The only downside is that the pool was under renovation when we stayed.

10 gregory M.
United States of America
March 07, 2014
It was a great location. Close to mall and night l
The hotel was very nice and so was the staff. The hotel use to be the Nikko it could be alittle updated in the rooms with new design.