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Excellent 8.3
Based on 4375 reviews

Recent customer comments

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Excellent



based on 4375 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Daniel P.
United States
May 25, 2014
Excellent place to stay
Location, shopping, food
We have stayed in the hotel many times and were not disappointed again. The staff are very friendly and accomodating and the side entrance to the hotel is only 50 ft from an entrance to the large Ayala mall. The spa is a bit overpriced for Manila standards but you cannot beat the location and convienience.

Hannah B.
Philippines
May 25, 2014
It was awesome. Staff were very friendly
Staff are friendly and attentive to our needs fast internet connection spacious rooms
It was awesome! The staff is very friendly and attentive to our needs. The rooms are big and clean.

Roddie Z.
United States
May 24, 2014
Spectacular Hotel
Location, Upgraded Room, Staff
EXCELLENT!

Monica C.
Philippines
May 20, 2014
Enjoyable
close to shopping malls, within the business district, elegant accomodation
Our stay way enjoyable. Staff are very accommodating. Room service is fast and efficient.

JOHN H.
Ireland
May 20, 2014
not very impressive hotel
none
it's okay.

Adrian P.
Philippines
May 19, 2014
Happy
Nice design of the hotel, good buffet with a lot of variety. Near business district
Stayed here with wife and two young kids. The design of the hotel was nice to look at. Fast check in and the staff was attentive at our needs. Easily get a late check out of 2pm. The breakfast was good with a lot of variety. Very near to Makati malls. Recommended if you want to roam around Ayala Center malls and clubs.

Teoh S.
Australia
May 19, 2014
Out-dated
Close to shop, airport and restaurants
Generally good but time for me to change hotel because of the following: 1. The hotel is in need of a major refurbishment. 2. The room is old and out-dated 3. The lighting for reading in bed is inadequate and old 4. The facilities like basin, bath, floor, carpet and writing desk are all worn out. They cannot classified this as a 5-star hotel with such poor facilites.

ivor H.
United Kingdom
May 18, 2014
Good stay !
Easy check in and check out Friendly staff good breakfast
It was a good experienced close to shopping malls and restaurants..

SANTHI P.
Malaysia
May 18, 2014
Money's worth!
Friendly staff, central location to shopping & comfortable room
Really pleased with this choice. It exceeded my expectations and I enjoyed my stay.

Ricardo T.
Philippines
May 18, 2014
Location
Location, location, location
Satisfactory because of the location only