Back to hotel info

Excellent 8.3
Based on 4420 reviews

Recent customer comments

Filter by traveler type

based on 4420 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Osman H.
June 20, 2014
SImple and centrally located
good location, large lobby, good security
quick and simple

Gary W.
June 19, 2014
Consistently good
Close to airport, close to things to do, quality hotel
This is a "go to" hotel when in Manila. It's close proximity to the airport makes it a good choice in a city with serious road congestion. The age of the hotel does show in the details of the room. But generally an all round good quality hotel and close to huge shopping district.

Todd J.
June 18, 2014
The Club lounge was fantastic and staff unbelievable so perfect, friendly, attentive, charming.
Really pleasurable experience. But would like to see them improve their breakfast buffet in both the lobby and club lounge to the same quality as other hotels in the area and their targeted clientele would expect from a high end hotel. I found the selection and presentation limited and disappointing. Especially after staying at the Shang 4 weeks earlier and the peninsula the weekend before. Overall i would stay there again. . Just probably eat else where next time. I would suggest the GM & chef do some marketing research from the competition. . Starting at new world or peninsula.

wilma H.
June 18, 2014
Clean rooms,superb food
Near shopping area, rooms clean and spacious, fast internet and nice hotel/lobby ambiance
Restful and nice.enjoyed shopping at the nearby malls.breakfast buffet was a great spread

geronimo M.
June 16, 2014
professional service mind
near shopping mall,friendly staff&value money
very comfortable and relax.shall have more recetion staff and it was too open the life entry

Martyn I.
June 16, 2014
Great service and location
Staff, location, restaurants
I am a regular guest at the Dusit Thani and that's because I think it has exactly the right mix of attributes - location, great service, good facilities and restaurants, value for money. The hotel has started a major renovation and it is certainly needed if it is to retain its ranking as a top hotel - in particular the guest room bathrooms are now a bit tired - but it is still excellent value for money compared to many other Manila hotels

nenita P.
June 16, 2014
brilliant place
i love the hotel staff is awesome
i love this hotel as they attend to you a very important person. everything is very good even my 8 year old daugther is inlove zith the place/ the garden is stunning staff are friendly and pretty.rooms sre great

Genalyn C.
United States
June 13, 2014
Best location with great service!
Service, location, staff
One of the best hotel i have ever stayed in. Location is great. Front desk, HK, restaurant staff and bell staff were awesome!

Sharon K.
United Kingdom
June 11, 2014
Good location for shops and for business.
Location, staff and cleaniness of hotel
My staff was very enjoyable. Good selection of food and staff are very attentive.

Joey B.
June 10, 2014
Very nice 5star hotel. Old.
location. restaurants and shopping centres around hotel.
Good stay. Was upgrading myself to a suite because i arrived very early in the morning. This enables me to get into the room immediately. Very comfortable and well appointed large suite. This is a proper 5-star hotel. The fact that this hotel has been around for so long was able to be countered by excellent maintenance and superb overall quality of amenities and everything else inside the room.