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Dusit Thani Manila Hotel

Ayala Center, Makati, Manila, Philippines 1223 (Show on map)

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Formerly : Dusit Hotel Nikko
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Area: Makati Number of Rooms: 538

Recent customer reviews

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Excellent

8.3

based on
4165 reviews

3221 reviews in English

Value for Money
7.7
Location
9.0
Staff Performance
8.3
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.4
Food/Dining
8.0
All reviews (4165)
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Aubrey C. Families with young children Philippines, December 26, 2015
Christmas Stay in Dusit

Internet and the 50% discount, food is ok, not so great, but ok.
7.7
All is good but there is just one thing that turned us off. The time when we checked in(for a Exec Suite room). We requested for an early check in since we are coming from Angeles, I understand this is not guaranteed, and the standard check in time is 2pm. And the same thing that the reception told me, she was thailander. Not to discriminate her but she didn't tell me I'm not yet checked in by their system and what time the room will be available. It's not so reassuring that we are going to get the room sooner or later. I tried to be reasonable, remember i have a 4 year old kid, that you know kids can only wait as long as it can and gets bored after and start to show its impatience by running around and crying, imagine that. Ok we went out had our lunch and came back by 1:30pm still no room available. 2pm still no room available. 2:30pm no room available. We were at the hotel since 11:30am. how long were we waiting? (more than 4HRS) 3pm and still no room available. 3:30pm, thats the only time they informed us that the room is now being cleaned and prepared. The times I indicated are also the number of times, I kept on following up to the reception desk. I feel like I'm in a fastfood joint by that time. It doesn't feel anymore like a 5 star hotel to me. I understand that this thing can happen, but being not updated and informed by the hotel, is what irritates me and lose my patience. The only compromise i got from the hotel is just an extended stay until 4pm, I appreciate that, but could be better to have something better than that (perhaps another free breakfast). Anyway after all that I tried to forget it and just relax. But no matter, the damage is done.
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Cheng G. Families with young children Malaysia, December 26, 2015
good location with Thai Hospitality !

location / room and cleanliness .
7.7
Our Stay is great . we check into the hotel with 2 adult and two Daughter (7 &12). Deluxe room is big enough for 3 on the bed and 1 extra bed ! room is spacious and clean. which keep up the Thai Dusit standard even-thought need to be refurbish to keeping up the competition with surrounding hotel ! location is great just next to the Gorrietta Mall ! my wife and daugther have good time shopping !
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Leonard L. Families with young children Philippines, December 25, 2015
Merry christmas

Location, service, and experience
8
So far so good, checking in line is a bit long... Parking valet needs improvement.. Toilet needs bidet...
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Mary A. Families with young children Philippines, December 25, 2015
A little bit mad in the front desk

Perfect for family bonding.
9.3
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Anthony O. Families with older children United Kingdom, December 25, 2015
Fantastic Hotel

Location is just a short walk to Ayala Centre and all it has to offer.
9.7
Had a great stay at this hotel. Managed to bag a Junior suite for a bargain price. Breakfast was great with ample choices to suit all tastes. Location in Makarti is perfect. Very friendly staff especially MJ on reception who made are stay even better.
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Rolando B. Couples United States of America, December 24, 2015
Nice Hotel in Makati

Location ! Location ! Location !
10
This is my nth time to stay in this hotel. As always the LOCATION has always been a factor. Its near the shopping mall, restaurants and bars. I booked my latest stay thru Agoda coz they're cheaper if i go thru the hotel's site. But during during check in i was offered to upgrade to a Grand Room for an additional 4,000 pesos which includes the buffet breakfast. It didnt take me long to think. My wife felt pampered on our last day of stay in the Philippines!
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Warren P. Couples Philippines, December 24, 2015
Disappointing

Location and nothng else.
6
Extremely disappointing. Some roms on our floor were being renovated. The smell of thinner and paint covered the corridors all throughout our stay. We advised the duty manager about it but nothing was done.
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Simon S. Couples United Kingdom, December 24, 2015
Good city location

Location. Price. Thainess.
8.7
We got a great discount deal on a suite on the top floor for a night whilst exploring makati and Intramuros. Good location near Ayala station, but edsa Road can be totally blocked with traffic for hours if you are arriving by car/taxi. Hotel is great, if a little dated/tired in places. Ideal for access to SM, greenbelt or glorietta malls. Breakfast has a massive choice, just make sure you get it included in the deal as walk in price is ridiculous.
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G. Couples Australia, December 24, 2015
LOVED IT

SIZE OF THE ROOM ..AMAZING BUFFET BREAKFAST , THE BEAUTIFUL FRESH FRAGRANCE THAT FILLED THE AIR
9
I thoroughly enjoyed my night there , my wife was totally impressed
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Phoebe Z. Families with young children Philippines, December 23, 2015
Location is awesome! Room quality so-so

Location, location, location
8
It was ok. Was a vey brief stay to be close to anwedding we are attending. Location was awesome. So was the rate. The agoda rate was really value for money. The room quality however was so so. Bathroom looks old and not well maintained. Carpet and curtain smells mold-y.
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