arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 4345 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4345 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

8.7 KIM K.
Australia
January 26, 2014
very nice stay
location, close to shops, food and cleanliness
was superb we upgraded to rooftop and we had free food and drinks, it was very nice, the room, service, view and food

8.7 Robert M.
Indonesia
January 25, 2014
Excellent, this is my 4th stay over last 3 years
Location, food, personnel, quality
Excellent, this is my 4th stay at that hotel over the last 3 years, i have never been disappointed and i will return again for my next stay in Manila.

7.3 bernard G.
Singapore
January 25, 2014
Nice Decent Hotel with Ample Amenities
Safe, Clean and Nice Food
Hotel is located right inside the shopping where all the restaurants and shopping centers are located within walking distance. Breakfast was great, Hotel Lifts are Key Card entry, which means you don't have to worry about unauthorised personnels coming up your rooms. Clean Rooms, although the design is a little dated. but overall experience is pleasant and nice. recommended for business travellers.

10 CRISTETA J.
United States
January 25, 2014
Awesome place to stay
Cleanliness, Friendly/Professional Staff, & Location
I definitely will be back in this hotel by December 2015. I have no negative remarks. I've been telling my friends about my experience in this awesome hotel.

9.7 Theo V.
Netherlands
January 24, 2014
great hotel, friendly staff, clean
room, food, service
only problem was it took 45 minutes to get the bill at the japanese restaurant, while there was no other guest in the restaurant

9 Vincent N.
Philippines
January 24, 2014
I had a great time.
Large Fragrant Room, Comfortable Bed, Good Service.
I had a good time. The room was large and the airconditioner was running when we checked in. The only down side was there was no WiFi in the room. You would think it wifi would be standard in 5 star hotels.

8 Allan P.
New Zealand
January 23, 2014
Relaxed hotel and staff
Relaxed atmosphere, Buffet Breakfast great Staff
Very Good with a relaxed atmosphere and attentive staff who looked after us

8 Rachel H.
United States
January 23, 2014
Nice stay
Location, Wifi, Comfortable Room
We enjoy staying at this hotel because it is right off of EDSA, it is close to the shopping, and the rooms are comfortable. This is a hotel we use for weekend escapes and we recommend it to friends who are visiting the city. We will stay here again.

8.7 Joseph M.
Philippines
January 22, 2014
Definitely a 5-star hotel.
Staff, food and location.
The staff was very friendly and accommodating. He easily knows what I want and how I want. Easy check in and out. I really enjoyed my stay and loved the breakfast at Basix. Excellent overall.

9 Martyn I.
Australia
January 21, 2014
Very pleasant business visit
Location, Thai restaurant, spacious
Very comfortable hotel, with pleasant attentive staff, close to Makati shops and restaurants