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Excellent 8.3
Based on 4372 reviews

Recent customer comments

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Excellent



based on 4372 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 8.0

Andrew C.
Malaysia
February 05, 2014
Fruitful meetings
Large rooms, clean rooms, good location
The TV screen was too small for the large room. The bathroom need some renovation to make sure that the shower heads are all working properly and not leaking.

Andrew C.
Malaysia
February 05, 2014
Good meeting place
Great Breakfast, Large rooms, Clean rooms
Good stay with nice room. Would be better if the TV is bigger as the room is large and the screen is too small.

Paul B.
United States
February 04, 2014
dont stay here!!! we got sick staying in room!
none! dont stay here!!!
had to change room three different times! one of the rooms were leaking water from the ceiling to floor! all rooms smelled very musty wet and moldy. i got very sick and seeked medical treatment at the hospital because the of the condition of the room ventilation was very poor and water leaking from the ceiling! staff just would say sorry! staff did not fix any of my concerns! the food was very cold and not up to the standards of a four star hotel! after changing three rooms and experiencing the same conditions i was forced to leave early and check into another hotel!

marc A.
France
February 04, 2014
not to be remembered
Staff and location
Stay was for work. Hotel is old and falling apart. Owner is not even ready to spend money to repair a shower so lets not talk about carpets.. Bad smell in the hotel. Bad food. Good staff though..

aird O.
United Kingdom
February 03, 2014
Fantastic stay with superb restaurants
The most friendly staff with the best Japanise and Thai restaurants in Makati, the hotel is directly opposite the major shopping malls
From the time we arrived, until the morning we departed everything was a pleasure, we had a wonderful stay. The hotel is not the most modern in the area but makes up for this with its superb service to its customers. The staff are the most attentive I have experienced and nothing is a problem, they will recommend to you things like portion size of meals etc. which lets you understand what you are ordering.

Edward T.
Canada
February 01, 2014
lobby very clean friendly staff
nice lobby friendly staff beautiful garden

Mark S.
Australia
January 31, 2014
Very pleasent
Close to major shopping centers, good staff,
I enjoyed my stay here, it is very close to restaurants and shopping centers. The staff are great.

Matthew S.
New Zealand
January 30, 2014
good location. great staff
location, friendly staff, big room but could use an update
2nd time here and still impressed with the service and friendly staff. Location is great for shoppers and business travellers alike.

Wee W.
Singapore
January 29, 2014
Only If The Price Is Right
Breakfast
Second time around. Stayed for 1 night before leaving for airport.

Saleh A.
Saudi Arabia
January 28, 2014
Hotel was nice
Lounge, bar , and access to mall
My stay was good in hotel , nothing special to mentioned about this hotel