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Dusit Thani Manila Hotel

Ayala Center, Makati, Manila, Philippines 1223 (Show on map)

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Formerly : Dusit Hotel Nikko
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Area: Makati Number of Rooms: 538
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
3668 reviews

Value for Money
7.8
Location
9.0
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.5
Food/Dining
8.0
All reviews (3668)
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Paul H. Business travelers Australia, January 23, 2013
good location but showing its age

room upgrade, location.
5
James S. Solo travelers United States of America, January 21, 2013
Good location..good service

location
8
comfortableto stay there....good location for shopping and night life
Sightseeing/Attractions Tip: DO not use taxi there....they have good staff on loby but guest room service was not good...and food in the hotel is not good at all...
Glen D. Solo travelers Canada, January 20, 2013
Very nice hotel in a great location

Near lots of shopping malls
8
This hotel is a little expensive and the rooms are not 5 star. The lobby is amazing and the front desk staff exceptional.
Shopping Tip: just a few minute walk to greenbelt mall complex
Levent A. Solo travelers Turkey, January 20, 2013
Lovely hotel and service with a smile

best features of the hotel, selling points, things you liked
10
best features of the hotel, selling points, things you liked. very good service and good kitchen
Mark C. Couples Australia, January 18, 2013
Nice Hotel but a bit exey

Proximity to Ayala Malls ( shopping centres - Malls)
9.3
Had booked a club room online . offered upgrade to suite for so did. reasonable value. club staff are good. use of conference room was also comp. good. bus services very expensive eg, copying, scanning, fax etc. if doing a lot, suggest internet cafe at foodhall of SM ( shopping centre next door) (93% cheaper)
Shopping Tip: great central location
Flordicante C. Couples Canada, January 18, 2013
Lovely hotel and services with smiles

cleanliness, warm welcome with gestures, accommodating personels, superve buffet selections. spacious rooms and supplies in the suite we were in.
2.7
The place to stay while in Manila. The service is there when needed. There a place for a happy hour but no schedule time for social dancing entertainment or reason for staying late to enjoy within the hotel. We were not there to sleep alone or rest. We want to enjoy and relax. Or ay least offerred where to go to another place to relax. The waitresses/attendants were excellently gorgeous. I wish some of them do have knowledge of extending our stay.
Shopping Tip: sight seeing, night life, restaurant, hotel tips. sport and trips
Kim T. Solo travelers Sweden, January 17, 2013
Excellent hotel, ever smiling staff

Location, friendly staff
8.3
This hotel is very good in most aspects: the rooms, location close to various malls and cinemas, swimming pool, "free" WiFi, and of course the staff. The only small glitch is the airport-like security, though I reckon this goes with most of the hotels in the area. As always for more expensive hotels, the prices in the minibar are outrageous - yet no different from other 4-5 star hotels.
Sarah F. Business travelers Australia, January 17, 2013
NIce hotel - good service and good price

Thai-style service; location; price
8.3
Stay alot in Manila but had previously not tried this one. It was good. 5 star service - rooms better than Intercon or Crowne Plaza, about the same as the Hyatt, not as good as Shangri La. Good restaurant on the Mezzanine floor - did a nice Italian set lunch. Breakfast buffet was OK but rather too Asian for my liking - there were some western choices but not that many. good fruit though.
Paul C. Couples United Kingdom, January 15, 2013
A bit of heaven on earth

One of the best hotels in Manila
9.3
My words are few about this hotel - its heaven on earth. Why the staff - check in to departure is lovely - they remember your name when you are greeted after doing business in manila. food expensive but the breakfast is value for money, sitting in the bar after work is just great as the staff make you feel so welcome. beware the staff are so lovely you can stay there all night!!! Safe at night, 5-star outlets surround you - will be going back this year
Robert F. Solo travelers Australia, January 15, 2013
A tired Hotel that does not deserve a 5 star rate

Friendly and helpful staff
5
The Hotel is very tired and in need of some major room refurbishment.It is not of 5 star classification in its current form. The carpets are worn stained and tired, the air conditioning does not have full thermostat control...it is either full hot or full cold. And the bathrooms are also in need of a major make over. One thing is the Hotel Staff are friendly in fact too much! They over Thai greet every time you walk past, it becomes irritating and quite out of place as they are Filipino and are trying to create a Thai atmosphere, it just does not work!

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Customer Reviews - Dusit Thani Manila Hotel, Manila

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