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Customers like this hotel for:
    Nearest transport:
  • Higashi Shinjuku Station (0.0 Km)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Haneda International Airport (17.3 Km)
  • Narita International Airport (61.8 Km)
    Customer comments:
  • "English speaking staff", "Nice and clean rooms", "Wifi in room"
    Top nearby attractions:
  • Shinjuku Isetan (0.7 Km / 9 min walk)
  • Shinjuku Nichome (0.8 Km / 10 min walk)
  • Shinjuku Gyoen Park (1.2 Km / 15 min walk)
  • Takashimaya Times Square (1.2 Km / 15 min walk)

Note: Distances are measured as a straight line.

E-HOTEL Higashi-Shinjuku

2-3-15 Kabuki-cyo, Shinjuku, Tokyo, Japan 160-0021 (Show on map)

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Features of E-HOTEL Higashi-Shinjuku

Hotel Facilities

  • 24-hour front desk
  • business center
  • coffee shop
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • newspapers
  • safety deposit boxes
  • shops
  • vending machine

Sports and Recreation

  • massage


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Languages Spoken

  • Chinese (Cantonese)
  • English
  • Japanese

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Hotel Description
If what you're looking for is a conveniently located hotel in Tokyo, look no further than...see more If what you're looking for is a conveniently located hotel in Tokyo, look no further than E-HOTEL Higashi-Shinjuku. The hotel is not too far from the city center, and it normally takes about 90 minutes to reach the airport. This modern hotel is in the vicinity of popular city attractions such as Kabuki-cyo, Kabukichō, and Golden Gai. At E-HOTEL Higashi-Shinjuku, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities, such as luggage storage, a 24-hour front desk, Wi-Fi in public areas, facilities for disabled guests, and newspapers, can be enjoyed here. Experience high quality room facilities, including a shower, Wi-Fi internet access, a separate shower and tub, and a television, to help you recharge after a long day. The hotel offers an excellent variety of recreational facilities, including massage treatments. E-HOTEL Higashi-Shinjuku is an ideal place of stay for travelers seeking charm, comfort, and convenience in Tokyo.
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Recent customer comments

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All reviews (2887)

Business travelers (190)

Couples (1174)

Solo travelers (949)

Families with young children (144)

Families with older children (128)

Groups (302)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2887)
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Chek T. Families with older children
Malaysia, November 25, 2015
It could have been better

Newly refurbished. Next to Metro. HD TV images.
Checking in was rather cold & unfriendly. The service was not the typical Japanese that I would expect & they are not accommodative. Window was not sound proof. Ambulance with loud speakers in the wee hours of the night would affect light sleepers. Location next to Metro has pros & cons. Pro is convenience. Con is noisy at night. Toilet is super small. Not suitable for Bigger Size Persons. Housekeeping did not clean room on 3rd day. We had to make up 2 rooms by changing bed sheets & pillow cases ourselves. Front Office staff delivered clean pillow case & bed sheets to our room after we feedbacked. The reason given was our door signages were "DO NOT DISTURB". We are particular about cleanliness & were very sure the signages were "Please Clean Room". When we arrived at our room after 12 midnight, we had a hunch that the rooms were not made up since the signages was "Please Clean Room" and was not reposition inside the room door knob. To be sure that housekeeping clean the rooms, we reminded a Japanese lady to so. We would NOT be back to this hotel again in our next trip. Nor their chain of hotel.
Hyo L. Solo travelers
Australia, November 27, 2015
Pleasant and Reasonable Hotel

Staff, Cleanliness and Short Distance from the metro
I stayed by myself in this hotel and it was quite an interesting experience. When I read the reviews saying that the rooms were quite small, I did not take it seriously enough but when I got there I got a dose of reality check as even though I was a lone traveller, I had JUST enough room to fit myself and luggage in (On that note, I don't recommend taking a big luggage). As for the staff, they spoke good English and tried their best to help in whatever way they could. Whenever I asked for the room to be cleaned it was cleaned immaculately. Overall, a good hotel for a single travellers who don't intend to bring/take a lot of things.
Ji H. Couples
Singapore, November 16, 2015
the worst staff performance that I've experienced
My stay there couldn't be worse. Their staff is really inefficient in terms of responding to customers' basic request. Here is my experience. After I've contacted the front desk 3 times about the low room temperature, they were still unable or unwilling to turn on the heat. I was so pissed off that I went to the front desk at 6am in the morning because it was so cold. And the lady there promised that they will send someone to fix the heating problem in my room during the day. However, nothing has changed when we went back to the hotel at night. So, I called the front desk again! And, a guy told me that actually they turned off the heat on purpose because most guests in their hotel complained about it was too hot. So, if the guy was not lying, then there was obviously some technical problem with their heating system. What's funny is they decided to turn on the heat and piss off most guests in the hotel after I've complained 5 times.
michael A. Couples
Indonesia, November 17, 2015
It's location is very strategic.

The location,the staff can speak english so tourist can get information
Very nice..easy to go everywhere in tokyo coz near station..
Ely P. Couples
Philippines, November 18, 2015
Just beside train station

location, food and places to see are the qualities to consider on booking this hotel
it was a very pleasant stay. No complaints and we love the location of the hotel.
Swee I. Families with young children
Malaysia, November 25, 2015
Not suitable for family

staff friendly, easy access, value for money
Swee I. Families with young children
Malaysia, November 25, 2015
not suitable for family

staff frie
Lum H. Families with young children
Malaysia, November 15, 2015
good location to train station

good location
good location to move around but the rooms are small.....
Leonides L. Families with young children
Philippines, November 15, 2015
Exploring Tokyo

very convinient to train stations, lot of shops around, restaurants serves delicious food
at first they gave us smoking room/floor, i told them that i have asthma and we prefer a non-smoking floor. the receptionist told me that i have to add additional payment for the non- smoking area. eventualy, they transferred us to a non-smoking area free of charge.
CHEAH C. Solo travelers
Malaysia, November 12, 2015


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