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E-HOTEL Higashi-Shinjuku

2-3-15 Kabuki-cyo, Shinjuku, Tokyo, Japan 160-0021

Recent customer reviews

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Very good

7.5

based on 2994 reviews

1352 reviews in English

Value for Money
7.7
Location
8.5
Staff Performance
7.6
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.4
Food/Dining
6.1
All reviews (2994)
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Amanda A. Families with older children United States of America, May 24, 2016
Great place
6.3
Very convenient location as it was right next to a train station. Place was small, but clean and provided a refrigerator and water. Worth the money.
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Mauro E. Solo travelers Italy, May 22, 2016
Location is not enough
4.3
Staff very polite, location good. But... if you flight arrive early in the morning and ur return flight is late in the evening this hotel is a nightmare. They give you room at 3pm!!! But when u have to leave the room. ..11am!!! They would say: but we have to clean room. But every hotel in the world has to clean the room and usually everywhere in the world they give u room at 2pm (if they have room ready before) and check out is 12. The true is they want to pay more (40 euro!) to leave u the room until 1pm (when they give u the room at 3pm, c'Mon. ..). Second problem: room is small, but this is OK, I stayed in very small room around the world, clean is more important for me. And this hotel is clean. But... toilet is crazy. Too small. Wc really small if you are a little cat could be a problem. At last: positive, staff polite, with five, location, clean; negative, nightmare room only at 3pm and check out at 11am (!); toilet for small people
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Elizabeth T. Solo travelers Singapore, May 19, 2016
Decent hotel for travellers with a tight budget
6
Hotel is right next to subway station exit, but quite a walk from Shinjuku station. Room and toilet are both extremely small, with barely any space to walk around after placing 2 medium sized luggages. Still, a pleasant and quiet stay.
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Anthony P. Groups Indonesia, May 1, 2016
Good
4.7
Good overall
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Gulcin A. Couples Turkey, April 30, 2016
Next to the to the Higashi Shinjuku Metro Station
5
*hotel location is good, suitable for everybody families and ofcourse youngsters. * metro is very convenient just next to the hotel. Oedo Line, Higashi Shinjuku Station Take the exit A1 and turn right and 3steps later you will be in the hotel. *Room is small but its usefull. Bed is so comfortable. *there are many convenient stores around the hotel lawsons, seven &eleven etc. *Glad there were also chinese staff at the service desk, *if you arrive to the hotel early morning and if you want to check in before 15:00pm you need to pay. We paid extra 6000yen. It was really unpleasent. So be aware..
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Pannada R. Groups Thailand, April 28, 2016
Convenient
6
The hotel is located close to a subway station!
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Suriani A. Groups Indonesia, April 23, 2016
location close to subway
4
room is small but great space and location is close to subway
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Pui S. Solo travelers Hong Kong, April 18, 2016
Convenient location, great customer service
5
Just at the higashi-shinjuku station, nice location. And staff are very friendly and helpful.
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Wittawach A. Groups Thailand, April 17, 2016
very small & bad facilities
4
say so
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Li W. Groups Singapore, April 15, 2016
Good Location
4.7
Located right next to Higashi Shinjuku station which is still not too bad. There's a convenient store and a coffee house located right next to the hotel. 24hrs McDonald's is just across the street.
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