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2015
Excellent 8.4
Based on 1004 reviews

Recent customer comments

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Excellent



based on 1004 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 9.1
  • Service 8.3
  • Value for Money 8.5
  • Food/Dining 6.7

Nayla D.
Australia
July 10, 2016
3 star at best
This was my second stay at E&O. I first stayed when it was newly opened and was very happy with my stay however in only a few years the apartments have become so shoddy and terrible. Our room stunk of sewerage coming from the bathroom which filtered into the bedroom. We mentioned this to the rude girl at the front desk who said yes there's a sewerage problem and left it at that. During our 2 weeks across Vietnam we stayed at Accor hotels twice and one other luxury accommodation. Therefore my standards of service was a high expectation especially as E&O touts itself as being 5 star. The 2 sinks in the bathroom were blocked, the fan in th lounge room didn't work, the aircon was switched off by housekeeping and we returned to a boiling stuffy apartment. The hot water was not switched on prior to checking in so we had to wait for that to heat up to. An absolutely disgusting stay for a place that should only be rated 3 stars at best. The only good thing was that we were able to keep our room until 2pm (then it would incur a charge). I had notified the front desk girl of all the room issues and not once did she offer an apology (this was while we still had 1 night to go). So please do not book here unless you want to pay 5 star prices for a 3 star place.

Warapon H.
United States
July 10, 2016
bang for your buck
great location monorail shopping center grocery store

Warapon H.
United States
July 10, 2016
great value for money
close to monorail and pavilion shopping mall walk distance for everything

Ziteng H.
Singapore
July 09, 2016
Excellent place to stay
Big spacious apartment Value for money Polite professional staffs

Tan M.
Vietnam
July 08, 2016
Great value accommodation, especially for family
If you travel with family, children, this is the best choice in KL.

Cheah H.
Singapore
July 07, 2016
Nice condotel..
Has a big clean room with a well equipped kitchen, security is tight around the area. Alor night market nearby has lots of food. Quite a few taxi drivers have difficulty finding the place. Could place more staff for check in / out at front desk. Overall a great place to stay.

Anthony M.
South Africa
July 05, 2016
E&O Top Class.
Great accomodation. Good Facilities.

Proffan Y.
Malaysia
July 05, 2016
short getaway in the city like travelers
Always a good getaway in E&O with your family for a weekend short trip in the city and just enjoy the facilities available.

Philipp Q.
Germany
July 04, 2016
Good Location
Good location within walking distance to the Petronas Towers

zainab G.
Brunei Darussalam
July 03, 2016
everything was ok except its too far from shopping area
Near raja chulan station