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About East Indies Mansion

Description

East Indies Mansion guarantees guests a pleasant stay whether in Penang for business or pleasure. Set seven-and-a-half kilometers from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. At East Indies Mansion, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as Wi-Fi in public areas and laundry service, tours, a family room, and car hire can be enjoyed at the hotel. Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience with a fan, air conditioning, bathroom en-suite, in-house movies, and balcony or terrace. The hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, East Indies Mansion hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • car hire
  • bicycle rental

Land sports

  • garden

Food & beverage

  • grocery deliveries
  • shared kitchen

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • postal service
  • express check-in/check-out
  • luggage storage
  • tours
  • concierge

On-site facilities

  • family room
  • library
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security

Business & money services

  • printer
  • photocopying
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • Indonesian
  • Japanese
  • Malay
  • Thai
  • Tamil
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Policies

Reception is open from 09:00 AM to 08:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.

The property requires a refundable security deposit of 200 MYR upon check-in.

Pets are only allowed in standard and deluxe rooms only.

Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 70 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.5 km
Distance to Airport: 15 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 2
Number of Rooms : 7
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 30
Year Hotel Built: 1786
Year Hotel Last Renovated: 2013
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Agoda Verified Reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.9
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Staff Performance 8.9
  • Value for Money 8.5
  • Food/Dining 7.5

8.8 Richard T.
New Zealand
June 24, 2016
Excellent
Warm and friendly staff, excellent location and nice old style hotel

8.4 Chee N.
Singapore
June 19, 2016
Pleasant Stay
Was impressed by the heritage mansion and its environment. Manned by great staff (Linda, Jass, Vijay, etc) and they made you feel so welcome with their hospitality. This is one of the great place to stay and rest, while at the same time experience the historical value of the establishment and Penang. The only disappointment which we had was, we have reserved Anista room but due to repair work required, we were given Cinnamon 2. But Linda and Jass made an effort for our last night by transferring us to the "smaller" Anista room and we really enjoyed the last night!

9.6 Rizky S.
Indonesia
June 07, 2016
lovely boutique hotel
I'm in love with this beautiful boutique hotel. First off, the architecture and interior design tries to stay true to the original Chinese-Malay colonial era heritage. The environment inside is very tranquil and peaceful. You'll quickly forget that ur in the middle of the hustlin' & bustlin' George Town. The photos don't lie. Great location btw. Lastly the staff are super cool and friendly. Highly recommended!

8.8 kin L.
Malaysia
June 03, 2016
staff very friendly
staff very friendly

7.2 Byron H.
United States
May 25, 2016
Common areas amazing, rooms disappointing
The reviews of this place were what led us there for our anniversary. The common areas are a fantastic courtyard with great places to relax and the styling is perfect. But the room, although large was less amazing. The one wall was a giant old mirror that was 20 ft long and a bed that looks like it came from ikea. Because all the rooms face the courtyard, there is less privacy. They leave the windows open, which is nice, but people can see in or hear inside. The other option is to shut the wood slats and make it completely dark. The bathroom was nothing special. No major problems, but not what I expected. Also, no internet in the rooms, only common area. Perhaps other rooms were better, but I would avoid the first room on the left downstairs. Not the kind of privacy or elegance I was expecting considering the reviews and the occasion.

8.8 Nazhan A.
Malaysia
May 22, 2016
Amazing
Was very impressed with the environment of the establishment. Manned by great staffs, this is one of the great place to stay and rest, while at the same time experience the historical value of the establishment and Penang. Looking forward to visit this establishment again soon.

10 Yasmina L.
United Kingdom
May 21, 2016
Best place to stay!!
The room was huge, the location is right at the heart of Penang, everything is in short walking distance. The staff were all great and very friendly, felt very at home here. The breakfasts were also incredible, we tried most things and all were great. Definitely recommend this place, would stay again every time in KL

9.2 Peng L.
Malaysia
May 18, 2016
Pleasant stay
Great location and very friendly staff that create a long lasting experience for my stay with East Indies Mansion.

10 MA A.
Malaysia
May 12, 2016
Hippies and Indies
So i was told the staff are friendly. My friend had a great time over the weekend. Thank you!

8 Lai L.
Malaysia
May 10, 2016
Pleasant Stay, Definitely will come, Recommended!
Friendly & Attentive Staff, Breakfast is Great, Room is Big, Comfortable with Unique historical house setting, Good place to Relax, Feeling like home.. As there is no TV in the room, it will be better if there is a TV in the shared lounge.. I am Happy that I have booked this hotel.. Will Recommend to my friends.


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