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Customers like this hotel for:
    Nearest transport:
  • Pengkalan Raja Tun Uda Bus Terminal (1.2 Km / 15 min walk)
    Area recommended for:
  • culture
  • sightseeing
  • restaurants
    Distance to airport:
  • Penang International Airport (15.4 Km)
    Customer comments:
  • "Friendly staff", "Near major tourist areas", "Nice views", "Old world charm"
    Top nearby attractions:
  • Beach Blanket Babylon (0.0 Km)
  • Jln Penang Street Market (0.1 Km / 2 min walk)
  • Cheong Fatt Tze Mansion (0.2 Km / 3 min walk)
  • Upper Penang Road (0.2 Km / 3 min walk)

Note: Distances are measured as a straight line.

Eastern And Oriental Hotel

10 Farquhar Street, Georgetown, Penang, Malaysia (Show on map)

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Features of Eastern And Oriental Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • gift/souvenir shop
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • postal service
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • ticket service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • garden
  • massage
  • outdoor pool
  • sauna
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Tamil

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Hotel Description
Eastern And Oriental Hotel is a classic and luxurious accommodation suitable for those that crave the nostalgia,...see more Eastern And Oriental Hotel is a classic and luxurious accommodation suitable for those that crave the nostalgia, traditional designs, and influences of colonial Malaysia. Complimentary newspapers, 24-hour room service, internet, and mini bars are a few of the amenities that await guests upon check-in. There will never be a dull moment when exploring the six on-site restaurants, hosting a wide selection of tastes. Be sure to wake up early enough to enjoy fresh baked pastries from The Bakery and later lounge by the outdoor pool after a long workout in the fitness center. Located on Farquhar Street, venues like the Penang Butterfly Farm and the Penang State Museum are within close proximity. Eastern And Oriental Hotel’s location in central Georgetown also allows a 20-minute drive to Penang International Airport. For a thoroughly relaxing and wonderful stay, make the Eastern And Oriental Hotel your accommodation of choice.
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Recent customer comments

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All reviews (1542)

Business travelers (93)

Couples (874)

Solo travelers (139)

Families with young children (198)

Families with older children (123)

Groups (115)

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All reviews (1542)
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Glenn H. Families with young children
United Kingdom, September 28, 2015
Hidden Treasure

Fantastic rooms, fantastic building, spotless!
Only just returned from our 3 night stay at the E&O. Truly fantastic and probably the nicest hotel we've stayed in for the last couple of years whilst holidaying in South East Asia. Very clean and presented fanatically I its guests. A real must is to stay in the victory annexe which includes complimentary refreshments of the alcoholic variety between 6-7pm! My only remark is that I originally booked this hotel through agoda a few months back and only by chance rechecked the price to discover it had dropped almost a third in price (despite agoda having a price promise!) so I cancelled my original booking for free and rebooked at the much cheaper price so do your research! You will not be disappointed with this hotel.
Yuen C. Families with young children
Singapore, September 28, 2015
Great hotel

location, comfort , and expensive
Overall stay was nice except my wife's makeup was missing on the 2nd day. Apart from this negative feeling of this hotel everything was fine.
MARK T. Couples
Australia, October 02, 2015
E&O Experience

Extremely clean, lovely room, free cocktails
Everything was wonderful except breakfast. Table was not reserved once given a table so other people would be at your table when you came back with your food. They need a better system. But breakfast food was very good.
Samsul A. Couples
Singapore, October 05, 2015
Great stay at this hotel. Fantastic location

Location, Food, Ambience
We booked the Eastern & Oriental on a 3 nights stay in Penang and stayed in the Deluxe Suite at the Heritage Wing. We were given the 3rd floor room (top floor) overlooking the Straits of Malacca. The hotels British colonial architecture makes it look impressive from the outside as it is from the inside. The staff there were generally friendly and made you feel welcome although we had a bad experience with a rude waiter at breakfast. The hotel location was fantastic as it is in close proximity to various attractions in Georgetown. Do look out for the ferry service at the jetty that takes you to the Straits Quay. Breakfast at the hotel was great and the Sarkies Restaurant had a wonderful spread. We also enjoyed the food at the Sarkies Corner as we spent dinner there one evening. If you decide on staying at the Victory Annexe then it is a newer and taller building located right beside the Heritage Wing. However, it doesn't offer the same colonial charm that the Heritage Wing has to offer. It was a pleasant experience staying at the E&O although there were loud noises coming from the ceiling there one evening which interrupted our sleep. One other grouse we had was that we had asked for a queen size bed but were given two single beds which were joined together.
Siew Y. Couples
Malaysia, September 30, 2015
Excellent hotel

Clean and spacious room, good location
joel W. Couples
Belgium, September 27, 2015
Perfect! Nice staff beautiful hotel

Location staff heritage
Perfect except breakfast ......
Bakhtiar O. Families with older children
Malaysia, September 26, 2015

location .room.staff
kelvin C. Couples
Malaysia, September 25, 2015
everything is perfect except @bfast site is bad

nice ambiance,walkable distance for many places,bfast got a lot of choice
Realy enjoy of the most...only service @sarkies for bfast need to b improve not up to 5star yet
michael M. Couples
Australia, September 28, 2015
absoltly fabulous

The way the new wing was designed and built to fit beautifully with the original building ,with the best bedrooms in Asia.
Philip C. Business travelers
Malaysia, October 05, 2015
Good place to get a feel of old colonial Penang

It is ideally located near the old Penang, providing a feel of the old colonial era, and the new wing provides much better facilities and modern interiors.
The staff did try hard to please every guest and deserve praise for their attentiveness. But we found the interior design and furniture of the premium suite in the old Heritage wing do not really deserve or justify its "luxury" classification. It was rather disappointing because it felt like a 3-1/2 star or 4-star hotel bedroom suite. Somehow the furniture in the room seem rather disjointed as if they simply put odd pieces of spare furniture into the room just to fill up the empty space. I looked at the deluxe room and the corner suite in the new wing, and they seem better designed and better in term of value for money.

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