Excellent 8.9
Based on 1910 reviews

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About Eastern And Oriental Hotel


Eastern And Oriental Hotel is a classic and luxurious accommodation suitable for those that crave the nostalgia, traditional designs, and influences of colonial Malaysia. Complimentary newspapers, 24-hour room service, internet, and mini bars are a few of the amenities that await guests upon check-in. There will never be a dull moment when exploring the six on-site restaurants, hosting a wide selection of tastes. Be sure to wake up early enough to enjoy fresh baked pastries from The Bakery and later lounge by the outdoor pool after a long workout in the fitness center. Located on Farquhar Street, venues like the Penang Butterfly Farm and the Penang State Museum are within close proximity. Eastern And Oriental Hotel’s location in central Georgetown also allows a 20-minute drive to Penang International Airport. For a thoroughly relaxing and wonderful stay, make the Eastern And Oriental Hotel your accommodation of choice.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • valet parking
  • car park
  • airport transfer
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)

Swimming & soaking

  • swimming pool [outdoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Tamil
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Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

Child and extra bed policy
Children 0-11 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 150.00MYR
Check-In From: 15:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 20 km
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 100
Room Voltage: 240 v
Time to Airport (Minutes): 30
Year Hotel Built: 1885
Year Hotel Last Renovated: 2001
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Important notice

Complimentary use of a shuttle service is available at the hotel (subject to the hotel's terms and conditions).
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Recent customer comments

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  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.1
  • Location 9.1
  • Room Comfort/Standard 9.2
  • Service 8.9
  • Value for Money 8.5
  • Food/Dining 8.4

Juliana T.
July 25, 2016
Overall was a great stay.
Need to have different variety of pillows as I find them too soft for my liking.

John W.
July 23, 2016
History, with grace, elegance and hospitality
This hotel rates very highly in many, many ways. The sense of timeless elegance is appealing, the genuinely historical building is a beautiful totality and yet it works extremely well as a hotel for today. We were very taken with theechoes of the past but were even more impressed with the hospitality, probably the best we've experienced In Asia. The food was good, the room was good, but the staff were, without exception, professional.courteous and cheerfully helpful. This is strong praise from us but we do not offer it lightly. Our stay was abreast experience .

kelvin C.
United Kingdom
July 23, 2016
The hotel has two wings, bear in mind that these require separate booking in locations. Heritage (Old building) Annexe (Taller building with all sea facing rooms). The staff are excellent at supporting customers through the process. Heritage there are a couple of rooms which overlook Jalan Penang, a number of night clubs can be heard a couple of nights a week from the room. (Otherwise Excellent throughout).

kelvin C.
United Kingdom
July 23, 2016
Only thing to bear in mind are the two wings of the hotel have separate booking in area's. Known as Heritage (Old building) and Annexe (New taller building with all sea facing rooms). The Heritage side a couple of rooms overlooking the road, nearest Jalan Penang where there are a number of night clubs. These can be heard from the room on a couple of nights a week.

July 23, 2016
Very nice indeed, love the colonial style of everything

King P.
United Kingdom
July 22, 2016
Hotel with great location
Good view and nice staff

Amy N.
July 20, 2016
Magical. Perfect. No other words.
This is our fourth time staying at the E&O. First time in the heritage wing, the other three times in the victory annexe. Every experience at the E&O is magical. We don't usually enjoy staying at large hotels, but E&O gives you the benefit of multiple facilities, restaurants, bars and pools, while maintaining such an incredible old world charm, magical atmosphere and sense of luxury. Team this with the perfect location, and you have, what we consider, the best hotel in the world (at least what we've experienced in our travels). Thank you E&O, as always. We'll be back in 2018.

Kiat G.
July 17, 2016
Pleasant Stay
Staff is friendly, spacious hotel and very nicely decorated room with unique style.

Howey T.
July 17, 2016
Classic hotel. Great for couple on Honeymoon
Unique experience. Hotel setup prefect for couple on Honeymoon.

Sandra L.
United Kingdom
July 15, 2016
Olde world charm
Staying at this hotel was an amazing experience, and I could do it all over again. Charming, beautiful, tasteful.....and the management were generous in providing free cocktails and snacks every evening, and free soft drinks in the mini bar.