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Eastern And Oriental Hotel

10 Farquhar Street, Georgetown, Penang, Malaysia (Show on map)

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Area: Georgetown Number of Rooms: 100
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
1320 reviews

Value for Money
8.4
Location
9.1
Staff Performance
8.9
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.2
Food/Dining
8.5
All reviews (1320)
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Fu Y. Couples Hong Kong, November 29, 2014
Excellent Hotel

Beautiful room, good breakfast and good location
9.3
Hotel just located in Geogetown. Room are big snd beautiful. Breakfast is good.
Allan Y. Couples Hong Kong, November 29, 2014
Beautiful setting

View, convenience and building.
9
Most staff are very friendly but inexperienced. The senior people are all very professional.
Patrick C. Families with young children United States of America, November 28, 2014
Great buffet

1. Food is outstanding 2. Big classy rooms 3. Great staff
9.7
Stay wss excellent. Staff very friendly and helpful; the old part of the hotel is very classy and the new part has a nice swimming pool. Food was the best. Could use a free hotel shuttle to the airport.
Rita D. Groups United Kingdom, November 26, 2014
Stay at E&O

Breakfast, rooms and restaurants, complementary happy hour
10
Excellent, the decor is beautiful. It is first hotel I have truly enjoyed relaxing in and not going exploring beyond the heritage area. Setvice of staff was very good and accomodati ng I. Providing food for vegetarian requests. Very helpful staff. Nothing is too much trouble. The only downside was quality of coffee and hot chocolate ordered. They were inconsistent.
Jing Y. Families with young children Malaysia, November 23, 2014
Poor customer service for a 5-star experience

Location, Spacious Room, Well-maintained colonial buidling
7
Bian L. Business travelers Malaysia, November 23, 2014
Fantastic & I will be back!

As mentioned above
9.3
Consistent standards set and great service!!
Cheleen C. Couples Singapore, November 20, 2014
Lovely couple's retreat

1). Rooms are very clean and comfortable 2) Location is good, walking distance to variety of sights and food. 3) Rooms are quiet, overlooks the sea, one wakes to the sound of lapping waves.
9
Wonderful! This is our third time to this hotel, and will gladly come back again.
Toby P. Couples Australia, November 17, 2014
Days of Old

Excellent staff and service throughout. Beautiful surroundings, location and architecture. Interesting new wing (in keeping) to the Heritage Wing.
8.7
Was as expected which was seamless staff service and attention to detail.Everything about the Heritage Wing was fab (not sure what the newer wing is like which opened a year ago other than the resteraunt which served up an excellent breakfast including great roti).The only complaint we had(which we advised the Duty Manager)was the awful Razor in the amenity kit which did not reflect the 5 star nature of the E&O. I asked the Manager if he had used it which he had not and which was obvious due to his smooth complexion compared to my raw skin.
Victor L. Couples Malaysia, November 16, 2014
E&O

Room size.
7.7
Shu H. Groups Singapore, November 16, 2014
Excellent hotel

Excellent room. Good service. Good view.
10

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Customer Reviews - Eastern And Oriental Hotel, Penang

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