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Excellent 8.9
Based on 1885 reviews

Agoda Verified Reviews

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based on 1885 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 9.1
  • Room Comfort/Standard 9.2
  • Staff Performance 8.9
  • Value for Money 8.5
  • Food/Dining 8.4
Verified reviews

Tiong K.
June 21, 2016
Clean and big
Staying at heritage wing. The room is big and clean. Location is convenient. The staff very helpful. Childrens are enjoy staying at the hotel.

Asher S.
June 21, 2016
Wonderful experience!
my wife and I had a grand experience, wld surely return!

Yap T.
June 20, 2016
Good hotel
It is a great hotel with a good location.

Mingyee L.
June 20, 2016
Loved the service but would stay at the new wing next time
Tried the old wing this time, would def prefer to stay at the new wing next time - the pool is better and bigger at the new wing as well. Service was excellent as usual.

Sin G.
June 20, 2016
Very nice pool, relaxing feeling, staff knowledgeable

edison H.
June 18, 2016
The room is spacious, breakfast and evening cocktail are excellent
Every room has sea view, the facilities are good, you can relax at the hotel for the whole day.

sharon L.
United States
June 18, 2016
Must stay when in Penang
Beautiful building , good location and feeling of being part of history

Low S.
June 18, 2016
beautiful hotel
Beautiful hotel with nice sea view

john S.
United Kingdom
June 18, 2016
Classic 5 star hotel
Traditional and classic, with excellent staff and service

Peng T.
June 17, 2016
Fantastic hotel. But location a bit unfortunate.
Close to food but somehow not close enough