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Very good 7.6
Based on 2172 reviews

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About Eastin Hotel Penang


Right next door to Queensbay Mall, the largest shopping mall in the northern region of Malaysia, Eastin Hotel Penang is ideal for business and leisure travelers. The newest Eastin Hotel, this property is the considered the Pearl of the Orient. They also boast 328 well appointed and newly furnished rooms that offer facilities like air conditioned rooms, a television, a shower, and all the necessary facilities needed for a comfortable stay. Undoubtedly, Eastin Hotel Penang is a wonderful place of stay due to its contemporarily styled rooms and excellent location. The rooms are all contemporary in style to suit every need of the business or leisure traveler. This is the place where business meets leisure.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • spa
  • massage

Swimming & soaking

  • hot tub
  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Eastin Hotel Penang wishes to inform you that the Municipalities of Penang State is introducing a Local Government Fee to be paid by any guests staying in hotels in the state from 1 June 2014 onwards. The fee is to be used for the purposes of development and promotion of tourism infrastructures in Penang.

The following are the rates for the fee based on the type of hotel:
i) MYR 3 per room/night for 4-star and 5-star hotels

The fee is collected by the hotel is in addition to the hotel bill and is paid by the hotel to the Municipalities.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 46 MYR
Check-In From: 02:00PM
Check-Out Until: 12:00 PM
Distance from City Center: 10.0 km
Distance to Airport: 7.0 km
Number of Bars: 1
Number of Floors: 14
Number of Rooms : 328
Time to Airport (Minutes): 10
Year Hotel Built: 2009
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Important notice

All electricity will be down due to electrical inspection on July 2, 2016 from 01:00 PM to 05:00 PM.
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Agoda Verified Reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.1
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Staff Performance 7.6
  • Value for Money 7.2
  • Food/Dining 7.0

Pei S.
June 30, 2016
Small room size, affordable price
The room size is small and is quite basic. The location is nice. Nearby airport and Queensbay mall.

Keang L.
June 29, 2016
Room conditions
Checked in and was told that it is a King Size bed but in actual fact it is combined 2 super single bed and one side of the bed sank when seated.

Yi L.
June 28, 2016
Good Location
Eastin is a great for those who wants to spend more time in the shopping mall. It's just right next to Queensbay mall and convenient access to restaurants, pubs and mamak stalls which are all located within 5 mins walking distance. One let down though, the room I was assigned came with incredibly flat pillows. Not soft or fluffy, just flat. and it hurt my neck so much for the two night stay. other than that, everything was great. No time to dip in the pool but it was a cozy area to hangout. Also, delicious buffet breakfast. i stayed during the fasting month, which is supposed to be low season but the hotel still prepared a good variety of dishes for breakfast which was unexpected. overall, great stay, just change the pillows.

June 27, 2016
good location
second time stay in, love it, will stay again.,

June 27, 2016
good location
like it , and this is second time stay in, will stay again for next visit

Chong C.
June 25, 2016
Overall good but a bit over price
Good location, near airport , breakfast less variety.

Chong C.
June 25, 2016
Overall good but a bit over price
Less 3-pin socket plug, breakfast less variety, facilities likes gym and swimming pool good.

Hong L.
June 24, 2016
Value for $$$, great location
Value for $$$, great location

Mohd S.
June 23, 2016
good hotel
convient since nearby shopping mall queensbay

Steven J.
June 21, 2016
Small room
Charged expensive but with small room. Expect better room size & in room facility but totally out of my expectation. Doesn't worth the value paid for. Can easily get better hotel with better facility, better location, better room view, at the better and cheaper price.