Very good 7.6
Based on 2183 reviews

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About Eastin Hotel Penang


Right next door to Queensbay Mall, the largest shopping mall in the northern region of Malaysia, Eastin Hotel Penang is ideal for business and leisure travelers. The newest Eastin Hotel, this property is the considered the Pearl of the Orient. They also boast 328 well appointed and newly furnished rooms that offer facilities like air conditioned rooms, a television, a shower, and all the necessary facilities needed for a comfortable stay. Undoubtedly, Eastin Hotel Penang is a wonderful place of stay due to its contemporarily styled rooms and excellent location. The rooms are all contemporary in style to suit every need of the business or leisure traveler. This is the place where business meets leisure.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • spa
  • massage(s)

Swimming & soaking

  • hot tub
  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Eastin Hotel Penang wishes to inform you that the Municipalities of Penang State is introducing a Local Government Fee to be paid by any guests staying in hotels in the state from 1 June 2014 onwards. The fee is to be used for the purposes of development and promotion of tourism infrastructures in Penang.

The following are the rates for the fee based on the type of hotel:
i) MYR 3 per room/night for 4-star and 5-star hotels

The fee is collected by the hotel is in addition to the hotel bill and is paid by the hotel to the Municipalities.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 46 MYR
Check-In From: 02:00PM
Check-Out Until: 12:00 PM
Distance from City Center: 10.0 km
Distance to Airport: 7.0 km
Number of Bars: 1
Number of Floors: 14
Number of Rooms : 328
Time to Airport (Minutes): 10
Year Hotel Built: 2009
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.1
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.2
  • Food/Dining 7.0

Piched T.
July 23, 2016
Good location near shopping center
Clean and comfortable

Wai C.
July 18, 2016
Well Maintained
Great location

sheau L.
July 11, 2016
comfortable room n convenient, near to shoping center n easy to look for food

July 11, 2016
Excellent Service and location
Excellent Check-in/out service, good breakfast. Location is also excellent for people working near airport areas. Easy access to Queensbay mall. Overall all I recommend this hotel.

Lee Y.
July 07, 2016
Good location
Overall was satisfied except the room facilities was too old.

Ahmad H.
July 06, 2016
Very good

Ricky H.
July 05, 2016
Great business hotel
I am visiting Penang for a short business trip. The facility is very clean and well maintained although the building is a little bit old. The Queensbay mall which serves lots of food and daily needs is the other added value that we can enjoy by staying at this hotel. We are definitely going to stay in this hotel again in the future.

yoon J.
July 04, 2016
Eastin Exprience
this is very good hotel, I like about the gym and the environment. good location.

Teh A.
June 30, 2016
Bathroom shower not functioning well

Pei S.
June 30, 2016
Small room size, affordable price
The room size is small and is quite basic. The location is nice. Nearby airport and Queensbay mall.