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Eastin Hotel Penang

1 Solok Bayan Indah, Bayan Lepas, Penang, Malaysia 11900 (Show on map)

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Area: Bayan Lepas Number of Rooms: 328
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
1869 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.8
Food/Dining
7.0
All reviews (1869)
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Mun S. Couples Malaysia, August 2, 2014
Easy & Relaxing

CLEAN , Friendly Staff & Good dining
6
Overall feel comfortable on the room CLEANliness & Friendly staff but a bit disapointed is Swimming toooooooo small .
Chan C. Families with young children Malaysia, August 1, 2014
the hotel close to shopping mall. easy to find out

close to shopping mall, out side foods and easy access
6.7
Just normal resting at the hotel. nothing much special.
Gary G. Couples Malaysia, August 1, 2014
Nice pleasant stay

The room, toilet and bed were amazing
9
Fook W. Families with young children Malaysia, July 31, 2014
Free from traffic jams in city

Location nearby bridge, free from city traffic jams and good breakfast
7
Easy access from the bridge and check-in and out is fast and easy. Breakfast is good. However, the parking is lousy, most of the time cannot read the hotel card to open the parking gate. Have to call for help to ask security to open gate.
Toh P. Families with young children Malaysia, July 30, 2014
small room with poor sound-proof

the room is clean, the breakfast is ok
5
Its not really a good experience staying in this hotel. Firstly, the sound-proof in the room is very poor. We cant sleep when the aeroplane flying over the hotel and it happened times in 24hours. Secondly, the swimming pool for kid is really small and its really need to do some cleaning works. Thirdly, the hotel room is small to us with 1 6-year-old and a baby. In shortly, its not really worth to pay nearly rm500 for a tiny room like this.
Chin H. Families with older children Malaysia, July 30, 2014
normal

room is clean,staff not bad,
5.7
not bad .
Chai Y. Couples Malaysia, July 29, 2014
Not bad, value for money

Cleanliness, comfort, sea view
7
Overall good
Chean Y. Couples Malaysia, July 29, 2014
nice hotel with nice food!

comfortable room. nice food. friendly staff
10
Very satisfied.
Lim H. Groups Malaysia, July 28, 2014
Wasnt a pleasant stay

Room is clean, Near to shopping mall and good view
7
It was quite a disappointing stay in this hotel. Staff is not friendly especially at the front office. No greeting, no appreciation show to the customer stay in the hotel. Upon check-in, we were with 3 luggage. No one offer to help (even though it wasn't busy). The staff were there and looked at us. At the reception counter, the receptionist was on the phone and have no intention to put down the phone as soon as possible. With her unhappy face, no greeting was given. Check-in was pretty unpleasant. Breakfast at the coffee house wasn't have much variety, some of the fruits weren't fresh. Coffee and tea were on the buffet counter. But with the wrong food tag. One of us looking for tea but from the dispenser it was coffee. Unless you request, otherwise, no waiter will offer you any coffee or tea. News paper is one of the club room benefit. When we checked with reception, they replied, you must have request for it. Overall, the executive lounge's staff is friendly. The only place we felt warm and been welcomed.
Lok M. Couples Hong Kong, July 28, 2014
Clean & Comfy

Large Room & Washroom, Clean & Comfy
8.7

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Customer Reviews - Eastin Hotel Penang, Penang

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