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Eastin Hotel

13, Jalan 16/11, Pusat Dagang Seksyen 16, One Utama, Kuala Lumpur, Malaysia 46350 (Show on map)

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Eastin Hotel Kuala Lumpur - Lobby Eastin Hotel Kuala Lumpur - Hotel Interior Eastin Hotel Kuala Lumpur - Ballroom Eastin Hotel Kuala Lumpur - Ballroom Eastin Hotel Kuala Lumpur - Executive Lounge Eastin Hotel Kuala Lumpur - Lounge Eastin Hotel Kuala Lumpur - Business Center Eastin Hotel Kuala Lumpur - The Divan Eastin Hotel Kuala Lumpur - Eyuzu Japanese Restaurant Eastin Hotel Kuala Lumpur - The Divan Eastin Hotel Kuala Lumpur - Restaurant Eastin Hotel Kuala Lumpur - Swimming Pool
Area: One Utama Number of Rooms: 388
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
3837 reviews

Value for Money
7.8
Location
7.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
7.3
All reviews (3837)
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Ng M. Couples Malaysia, December 28, 2014
Bad Performance and smelly room provided

Location Only
7.7
My stay in this hotel are bad, I book this room for my wife and before check in, I already go to the hotel service center to mention I will booked for my wife and arrangement has been made at the same time. I check in at 4PM, and you hotel staff mention to me the room not yet ready for clean, so after I wait at the service counter around 15 minute, one of the hotel staff provide a room for us to put all my luggage while waiting my room finish clean. The angry part are the hotel staff writing in my room card are room 909 but my room are 919, after I take life I saw room 909 is not close, so I thought this is our room and all my luggage put in room before we go out to car park to the another luggage. After we back from car park, I found out the room card provide by hotel cannot open to the room (909), after I call to receptionist, me and my wife wait until 15 more minute waiting at the corridor with all my luggage put on floor. I totally don't accept a 4 stars hotel the service like 3 stars. after our room finish clean up, my wife go in to the room and the room totally smelly with smoke smell. I already request non smoking room, why Eastin don't provide a non smoking for us. Totally disappointed.
Chye P. Groups Malaysia, December 25, 2014
Clean and spacious room ... Good customer service

Clean, big and nice staff
9
Mei W. Business travelers Malaysia, December 25, 2014
everything is good

friendly staff,large room,good location
6
everything is good
Nuzha M. Couples Maldives, December 23, 2014
Comfortable stay

Clean,comfortable,good service
7.7
Comfortable stay
Abu H. Groups Malaysia, December 22, 2014
Good

Location cleanliness comfort
7.7
Cheng Y. Families with older children Malaysia, December 22, 2014
Hi class hotel but far from town.

Large and clean room. Up grade to executive room with RM25 (promo price). Fast check in and out.
7.3
Stay 1 night in executive room. Room is large and comfortable. Water presure in bath room is good, i enjoy my stay here. Hotel is far from KL town, not much of happening event around hotel.
Nabilah H. Couples Malaysia, December 22, 2014
Bridal room

Bed, window views (for Eastin Deluxe), accessibility
7.7
Comfortable, easy to access, tip top service, reliability of services and rooms
Yi C. Solo travelers Taiwan, December 21, 2014
Not bad

Ambiance, bed
8
The bathroom could use a refurbishment
Colin L. Families with older children Malaysia, December 21, 2014
Deserve 4 stars only

Location
7.3
Poor customer service and air condition in the room is poor. Temperature controls are not working properly. The apartment needs to be refreshed as it smells of stale air and damp.
Lieu P. Families with young children Malaysia, December 21, 2014
great hotel

near to one utama
9
ok but still need more services for the shuttle bus cervice

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Customer Reviews - Eastin Hotel, Kuala Lumpur

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