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Recent customer comments

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Very good

based on 625 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.1
  • Location 8.7
  • Room Comfort/Standard 8.0
  • Staff Performance 7.9
  • Value for Money 7.5
  • Food/Dining 7.4

8.8 Dayne T.
United States of America
April 30, 2016
Great place to stay

9.2 Lorenzo A.
April 22, 2016
Great location for business guests
Great location. Near offices and restaurants.

8.8 Maria F.
April 12, 2016
Very good
Location great. Food great.

8 Thai L.
April 12, 2016
Nice hotel with good location
The hotel is in a prime area. Not easy to find local food here but many expensive restaurant are here. The location is good as connected to many eating places and there is a supermarket Robinsons just across the road. Behind the hotel is also a shopping mall.

7.7 Lolita T.
March 21, 2016
Strategic and accessible
Strategic location, Accesible to all establishments, Cozy

8.3 Omar S.
March 26, 2016
Location, location, location

8 Shawn S.
United States of America
March 16, 2016
View, location, mall.
Descent, but mini bar was over priced.

9.2 Nicole R.
United States of America
March 08, 2016
Great service and great location.
Great location. I travelled with a group plus my dad who uses a rolling walker. Accessibility is great. You are literally steps away from restaurants and shops. The area is safe with security and guards. My dad as well as the rest of our mixed age group was able to go around independently and safely.

7.6 Sarah P.
April 11, 2016
Average Stay
The interior is somewhat worn, and whilst there are many staff members in the lobby, you generally have to wait a while to speak with anyone at front desk, concierge. The location is great being right in the middle of the mall. Staff seem to be either uninterested in assisting guests or aggressively intrusive to complete their task. If I am unwell and tell housekeeping not to clean today, I do not need a call to my room to confirm this and then tell the staff waiting out the front of my room still, not today. On the whole, stay was good. Breakfast is quite extensive. Next time I wont bother with an airport transfer though as they are very pricey.

4 Jeanefer I.
February 28, 2016
The room smells really bad
We requested for a room change and waited for an hour, personnel came in with an atomizer! Extremely disappointed! They never transferred us, i was not able to sleep.