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Recent customer comments

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Very good

based on 4578 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.2
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Lakshmi B.
October 09, 2015
Very restful stay
Comfortable beds, Excellent breakfast, Good service
We enjoyed out stay at the hotel despite rain in Hong Kong for the 3 days we were there. Room was very comfortable and restful. It is close to markets and facilities.

brett H.
New Zealand
October 08, 2015
Room, location and staff
2 nights

Ian M.
United Kingdom
October 08, 2015
Excellent hotel
Comfort and cleanliness of room. Smart phone.Position of hotel
We had a wonderful time. Our room was clean, fresh and modern. The free use of smart phone was amazing. Really good central position for exploring. Free airport bus stops outside the hotel every 10 minutes. Staff really helpful and friendly. Included breakfast was good in Main St cafe but was very samey everyday.

Rita Y.
United States
October 07, 2015
Great Value for a Great Location
We had one of the club rooms. The room, the free breakfast and the eClub lounge were tops.
We had no complaints. The decor is showing some age, but that didn't distract from the wonderful visit we had at the Eaton.

Zhi T.
October 07, 2015
5 mins walk from Jordan mtr and near Parkes street
Mtr, lots of food around and airport express free shuttle bus
The family room was clean and quiet. However I feel the family room is more suitable for family with young kids the bed is tad too small even for female adults. This room is value for money for family with 3 young kids.

Hong Kong
October 06, 2015
Good Location, surrounded with food, close to temple street
Very good. Friendly staff. Close to MTR and Temple Street

yongqiang T.
October 06, 2015

October 06, 2015
My stay at the Eaton hotel
Location close to markets. Shuttle bus from airport train at Kowloon. Executive room priveliges
We had a very enjoyable stay at the Eaton. It was chosen partly because it was a stop on the shuttle bus route from the airport train station at Kowloon and this proved to be very convenient. The room was an Executive club room and was spacious and well appointed. The only criticism was the crowded and noisy main dining area at breakfast. the alternative breakfast provided in the Executive club area was simply too limited and sparse.

Kok G.
October 05, 2015
A Five Star Experience
Hotel Staff, Room Cleanliness and Location
My stay with Eaton is very nice for a total stay of 6 nights. We deposit our luggage when we go over to DisneyLand to stay overnight. When my boy has high fever, we asked for places to buy medicine and places to see doctor. The manager on duty explain slowly and clearly to me on which clinic that is still open at 9pm and the estimated waiting time between going to a public hospital and the private clinic. The housekeeping is very diligent and the location is great as it is near MTR, night market and eating places. I will book again when I am going back to Hong Kong.

Cheron S.
October 05, 2015
Eaton Hong Kong
Family room can accommodate 5 people, the buffet breakfast, 5 min walk from Jordan MTR
The family room was small & had a tiny bathroom for 5 but we were only there to sleep. It was located close to Temple street markets, had a great buffet breakfast which bumped up the cost of the stay as it's not included in the family room option. Not great value for kids that are 9,8 & 6. But there is not a great option for breakfast on Hong Kong street except for McDonalds! Staff were friendly & accomodating when booking restaurant last minute.